How can I pay with Alipay Bonus on aliexpress?
2022/04/27
How can I pay with Alipay Bonus on aliexpress?
The product I received does not match the description on aliexpress. What can I do ?
Please check the goods clearly after you have received it.
1. If you are not satisfied with the product you received, please contact your seller to agree on a solution.
Please click Contact Seller on the order list page and send message to seller, you would better to provide photo of the goods, or testing video to seller in order that he/she can confirm goods issue and offer soluton to you.
And, please check the messages between you and seller on the page Message Center - Chats.
2. If that doesn’t help, you can apply for a refund by opening a dispute before the Buyer Protection has ended. Please click here to learn more for how to open dispute.
3. If the order with Free Return service, you could ask for free return in local within 15 days after receipt. Please click here to learn more for Free Return service.
4. If the order with one year Commercial Warranty Service, please submit a warranty service request after the Buyer Protection has ended. Please click here to learn more for Commercial Warranty Service.
2022/04/26
How to check my refund on aliexpress?
How to check my refund?
The method of the refund relies on the method of the payment. For instance, if you used credit card to pay, the refund will be processed to the same card with which the payment was made.
Generally, the refund will be received in 3-20 business days. Please click the right Payment/Refund method for detail information about the refund.
For following method of pament, please refer to the Original Account of the Payment:
Debit/Credit Card(Visa/Master/Maestro/Amex/Carte Blue/JCB/Diners Club/Discover/MIR/Hiper/ELO/TROY)
PPRO(Ideal/Giropay/PayU/Przelewy24/Sofort Banking/bancontact)
Mercado Pago(OXXO/7 Eleven/Telecomm/BBVA Bancomer/citibanamex/Santander)
SMS(MTC/MegaFon/Beeline/TELE2)
Webmoney
Yandex.Money
Doku
QIWI
Mpesa
PayPal
Oney Installment(For French user only)
OTC_PIX
Klarna
Ebanx/Boleto
TEF
For following method of pament, please refer to Alipay Account
Cash Payment(Euroset/Syvaony/Russian Post)
Wire Transfer/Bank Transfer/TT
BTG Boleto
Western Union
How to contact seller on aliexpress?
How to contact seller on aliexpress?
Please click “Contact” button on any page to start conversation with seller:
Product page:
Order list page:
Order detail page:
2022/04/22
How to submit appeal for card verification after payment failure on aliexpress?
How to submit appeal for card verification after payment failure?
Normally, system will ask card used for payment under your account base on order history. Please double check if you have information of required card.
In case you don't have information required, please go to 'My Appeal' and indicate it in 'Message' field for submission. Related team will check and upate you base on information submitted.
When getting below payment errors, verification is required.
Payment error code : CSC_7200026
Payment error code : CSC_7200031
Payment error code : CSC_7200026
Solution: Click “Claim on Alipay” to submit documents for card verification.
Step 1: User will be directed to this page. Click “Submit Appeal" to enter the page.
Step 2: Upload required documents and click 'Submit'
Note: pictures of both card and bank statement are required for each appeal.
Payment error code : CSC_7200031
Solution: Click 'Claim on Alipay' to submit documents for account verification.
2022/04/09
If the post office asks me to pay tax (VAT) again when I receive the goods, how should I get the tax back on aliexpress?
If the post office asks me to pay tax (VAT) again when I receive the goods, how should I get the tax back?
1. Please ask the post office for the invoice of tax collection, and take a photo of the documents (invoice and payment receipt) with the package (the order number needs to be clearly visible)
2. Enter Chatbot from the Help Center page. Enter TCA, (Tax Charged Again) and provide the corresponding documents;
3. We will process it within 48 hours and reply you to your request via email.
2022/04/07
How do I know if my order has been shipped on aliexpress?
How do I know if my order has been shipped?
To check whether your order has been shipped, you can go to Visit "My Orders" , Find the order, and check the order status.
1. Awaiting Shipment: Seller has not yet shipped it. You may wait for the shipment or contact him/her to get more information.
2. Awaiting Delivery: Seller has shipped the order. You may check the tracking status and wait for the delivery.
You can Track the parcel after goods is sent out.
What should I do if I was charged VAT and other fees by the customs/logistics provider but my order was collected of VAT from aliexpress?
If you have paid for order with VAT in AliExpress, VAT should not be charged again by customs/logistics provider.
In case you were charged again, please keep the invoice and submit it to customer service team to get refund of it.
Documents required:
1. invoice of import VAT issued by this logistics service provider (with tracking# and VAT amount)
2. proof of payment for that invoice
3. any customs document on the release of the goods, including the shipping label of the package
2022/04/05
Why is there no tracking information after shipment on aliexpress?
Why is there no tracking information after shipment?
After seller sends out the order, it usually takes 11 days at most for the tracking information to be updated.
If tracking information on the order page is still not updated 12 days after shipment, you may contact the seller for more information.
Do I have to pay for customs and import taxes from aliexpress?
Do I have to pay for customs and import taxes?
You may be charged customs duties and taxes for something you bought on AliExpress because:
• Duties and taxes are typically not included in the price of the item, and might not be included in the overall shipping costs you pay to the seller.
• When shopping on AliExpress, you are buying from overseas sellers. That’s why sometimes you will be asked to pay customs duty.
The taxes may depend on where your order was sent from, the type of items you bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products. It’s always best to confirm this with the seller or your local customs authority.
You are responsible to clear VAT on all purchases made on AliExpress. This can be done through the VAT clearance procedure of your local customs authority in your country of residence.
Please note: Customs duties and taxes are never covered by AliExpress.
To avoid any unforeseen surprises, please pay attention to the following:
• Ask the seller if you need to pay any additional import duties, taxes or other customs-related charges.
• Contact your local post or customs office to find out more about your country’s customs duties and taxes.
• Import duties, taxed or other customs-related charges are normally collected by the shipping company upon delivery.
• Sellers are not responsible for delays caused by the customs department in your country.
• Additional costs or delays may occur during international trade.
• Some sellers offer domestic delivery. This means that they will send your order from a warehouse in your country. In this case, you won’t be asked to pay for any additional customs duties and taxes.More topics:
I haven't received my parcel but it shows "Delivered" from aliexpress.
I haven't received my parcel but it shows "Delivered".
The carrier is distributing your package now. Please wait in patience or check with local post offices or the carrier in the destination country.
1. Contact information of the local post office in some countries:
Country---
Contact
Russian Federation
(+7 495) 744 55 44
Mexico
(+52 55) 53 85 09 67
United Arab Emirates
(+971) 600599999
Saudi Arabia
(+966) 920001144
Italy
803160 (green line for land-line telephones)
Brazil
0800 725 0100
Ukraine
(+380 44) 235 33 81
Spain
902197197
Poland
(+4822) 548 15 06
France
0969 391 391(Chronopost); 0825 878 888(Coliposte)
Chile
600 950 2020; 562956 0303
Turkey
(+90 212) 337 10 30
America
(+1 800) 222 1811
2. Information of the carrier in the destination country, you may check the tracking number through https://global.cainiao.com/. And then click the highlighted place to visit their official wesite, where you will be able to find their contact information.
You may also concern on following questions:
When will the seller send out the order from aliexpress?
When will the seller send out the order?
After successful payment, the seller will be preparing the shipment and send the goods in due time. If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you.
Below is where you can see the countdown of the shipping time:
Mostly, sellers will complete the shipment process in 7 business days. The order status, then, will change to "The seller has shipped your order".
If you don't want this order anymore, you can submit cancellation request by clicking How do I cancel an order?
If the seller does not respond to your request within 48 hours, the order will be automatically closed and refund will be returned to your account. Please contact the sellers if they refuse to cancel your order as the cancellation might cause losses to the seller while he/she is preparing the shipment.
Related topics:
2022/03/30
I have not received goods from aliexpress. What can I do?
Please Track the parcel to check the package status:
- If the package is in transit with normal logistic update:
According to our past experience, the majority of the packages will be delivered within the time frame promised by the seller.
If your package does not arrive by the promised time (PST), please open dispute and we will help you then. We appreciate your patience.
- If it is over promised delivery time, there is no tracking information, package is returned to seller/hold in customs/shipped to wrong address:
You can open a dispute to apply for a refund on the 11th day after the order marked as shipped by clicking here to find the order and open dispute, we will step in if you cannot reach an agreement with seller in 5 days.
Kindly Reminder: By opening a dispute we could secure your payment from being released to the seller and it would not affect the normal delivery of your parcel at the same time.
- If it is over protection time, but still not received the goods:
Since you cannot open dispute as you have not open dispute in protection time, you will need to contact the seller for help. Also we highly suggest that, next time, you open a dispute in buyer protection period to claim refund.
How to track my package from aliexpress?
How to track my package?
2020/04/14
Why did I fail to place the order on Aliexpress?
Screenshot
|
Error Message
|
Solution
|
The products in your shopping cart is/are not available for order.
|
Due to system upgrade, some items might not be available for ordering currently. Please select other items instead.
| |
PC:
Sorry, this order is failed due to internet connection problems. You can go back to shopping cart. APP: Sorry, the system cannot process the order at this time. Please try again later. |
Due to seller's product setting, there are some limitations on this item and, thus, it might not be available for ordering. Please find similar items instead.
For mobile recharging orders, this error is resulted from potential security reason. | |
This product is sold out or the seller discontinued selling this product
|
Due to product setting in system with limitation for user to place order, this item might not be able for ordering currently. Please try to select other similar items for ordering if possible.
| |
Please update your address in order to be able to place an order.
|
This error might be resulted from incomplete address information
Please check if there is any missing information in your shipping address.
| |
PC:
We're sorry. This item is limited to X piece per customer. Please adjust quantity. APP: Sorry,you have exceeded the number of items for this purchase. |
Please check your order history to confirm if you have ordered this product before and thus exceeded quantity limitation.
If so, we suggest you contacting the seller to adjust the limitation or finding similar products from other sellers.
| |
For system security reasons, we need to verify your identify. Please open this
link: https://isc.alibaba.com/kyc to complete the verification or check your email for instructions. Prior to completing verification, you will not be able to place any orders. |
Your order is rejected due to security issue and detailed info. will be sent to your registered email address.
Please check your email box within 24 hours or open the link:https://isc.alibaba.com/kycto complete the verification.
| |
PC:
OOPS! Looks like your account isn’t authorized to view this page. APP: Sorry, your account does not allow you to purchase international products online. |
Scenario1:You are registered as China mainland user who cannot purchase here.
Scenario2:Either the first name or the last name information is missing in your AliExpress profile. Please complete it as soon as possible.
| |
Captcha
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You have been keeping placing too many orders in a short time. To continue shopping, please enter correct code to complete the verification.
| |
PC:
APP:
|
PC:
A Cup
APP:
System error. Please try again
|
Due to product setting in system with limitation for user to place order, this item might not be able for ordering currently. Please try toselect other similar items for ordering if possible.
|
2020/03/27
Aliexpress Summary of Post Office Shipping Tracking and Customs Contact Information worldwide
country
|
URL
|
consumer hotline
|
Customs phone
|
Albania
|
http://79.106.191.16/tracking.aspx
|
(+355 4) 2455748
|
(+3554) 2455749
|
Algeria
|
Algiers ( Birtouta ) : ( +213 21) 40 11 31 ; Oran: (+213 41) 50 46 48 ; Anaba: ( +213 38) 51 48 85 ; Constantine: (+213 31) 81 01 52
|
(+213 21) 40 11 33
| |
Afghanistan
|
93700059940
|
00 93202102700
| |
Argentina
|
( +54 ) 11 4891 9191
|
(+54 11) 4316 1710
| |
United Arab Emirates (United Arab Emirates)
|
(+971) 600599999
|
Dubai Customs: (+971 4) 337 4546/2146 ; Abu Dhabi Customs: (+971) 2633 4832
| |
Aruba
|
/
|
(+297) 582 19 00
| |
Oman
|
https://www.omanpost.om/tracking/IPSWeb_submit.htm
|
24510779/24510343
|
(+968) 2451 0311
|
Azerbaijan
|
(+994 12) 598 43 98
|
(+994 12) 598 52 76
| |
Egypt
|
https://www.egyptpost.org/trackItemReference
|
(+20 2) 391 23 56
|
Cairo: (+20 2) 393 46 30
|
Ethiopia
|
(+251 11) 5152072 / (+251 91) 1442557 )
|
Addis Ababa: (+251 11) 5545543
| |
Ireland
|
http://www.anpost.ie/AnPost/
|
(+353 1) 705 7600
|
(+353 51) 862850
|
Estonia
|
(+372) 6616616
|
(+372) 6053 237
| |
Angola
|
/
|
(+244 2) 354 330
| |
Anguilla
|
264-497-2528 Ext 2167
|
(+1 264) 497 5452
| |
Antigua and Barbuda
|
(+1 268) 462 09 92
|
(+1 268) 462 09 92
| |
Austria
|
https://www.post.at/en/track_trace.php
|
(+43) 810 01 01 00
|
(+43 1) 51433 564053
|
Australia
|
(+613) 8847 9980
|
Sydney: (+612) 9582 10 00 ; Melbourne: (+613) 9920 17 01 ; Brisbane: (+617) 3000 70 78 ; Pace: (+618) 9237 47 00
| |
Macao
|
(+853) 2859 66 88
|
(+853) 2855 99 44
| |
Barbados
|
1 (246) 431 9527/427 5772
|
(+1 246) 427 5772, 4 .
| |
Papua New Guinea
|
(+675) 180 2 999 (toll free)
|
(+675) 325 5303
| |
Bahamas
|
(+242) 322 36 65
|
(242) 326 44 01-6
| |
Pakistan
|
Karachi: (+92 21) 3454 0419/3453 7936 ; Lahore: (+92 42) 9921 1312 and 9921 1324 ; Islamabad: (+ 92-51) 928 0540
|
Faisalbad: (+92 41) 920 1112 ; Sialkot: (+92 41) 920 1112 ; Karachi: (+92 21) 3454 0419 ; Peshawar: (+92 91) 921 1642 ; Ra Valpindi: (+92 51) 927 1524 ; Lahore: (+92 42) 921 1312 ; Islamabad: (+92 51) 920 5246
| |
Paraguay
|
(+595 21) 445913
|
Asuncion: (+595 21) 446307 ; Este City: (+595 61) 510654 ; Encarnacion (+595 71) 202233 .
| |
Bahrain
|
/
|
(+973) 343 973
| |
Panama
|
(+507) 512 6309
|
Estafeta 0816-ADM Panama Este : (+507) 506 6173 ; Estafeta 0834-ADM Panama Este : (+507) 506 6294 ; Estafeta 0819-ADM Panama Este : (+507) 506 6293 ; Estafeta 0838-ADM Panama Este : ( +507) 506 6036 ; Estafeta 0843-ADM Panama Este : (+507) 512 6244 ; Estafeta 0426-ADM Chiriqui : (+507) 775 9401 ; Estafeta 0229-ADM Cocle : (+507) 997 9666 ; Estafeta 0201-ADM Cocle : (+507) 997 4990 ; Estafeta 0923-ADM Veraguas :(+507) 998 2511 ; Estafeta 0710-ADM Los Santos : (+507) 994 6922 ; Estafeta 1015-ADM Panama Oeste : (+507) 253 3971 ; Estafeta 0301-ADM Colón : (+507) 475 2433 ; Estafeta 0302 -ADM Colón : (+507) 475 3042 .
| |
Brazil
|
http://www2.correios.com.br/sistemas/rastreamento/default.cfm
|
0800 725 0100 (for domestic calls only) (+55 11) 4313 8421 (for international calls)
|
(+55 11) 2112 7267 (5511) 4313- 8490, 8452,8453,8454,8455,8456,8457,8458,8459, e-mails: importafacilsp@correios.com.br and atendimento_if@correios.com.br
|
Belarus
|
https://webservices.belpost.by/searchRu.aspx?search=
|
(+375 17) 327 58 39
|
(+375 17) 222 72 47 (Customs Clearance Bureau) / 222 72 28
|
Bermuda
|
(+1 441) 294 4463
|
(+1 441) 295-4816
| |
Bulgaria
|
http://www.bgpost.bg/en
|
00 359 2 892 27 00
|
/
|
Benin
|
(+229 21) 31 4116
|
(+229 21) 31 50 55/56 54/56 55
| |
Benin
|
(+229 21) 31 4116
|
(+32) 2 278 50 80
| |
Iceland
|
( +354 ) -5801000
|
( +354 ) -5801236
| |
BiH
|
(+387 33) 727 484
|
(+387 51) 335 486
| |
Poland
|
http://emonitoring.poczta-polska.pl/?lang=en
|
(+4822) 548 15 06
|
Warsaw: (+48 22) 548 14 31 ; Bytom: (+48 32) 281 82 80/89; Prussian even :(+48 58) 692 55 54 ; Przemysl : (+48 16 ) 678 28 82 ; Poznan: (+48 61) 869 72 61 ; Szczecin: (+48 91) 434 37 83
|
Bolivia
|
http://www.correosbolivia.com/correos/buscar.php
|
(+5912) 231 70 76/237 41 48
|
/
|
Belize City
|
( +501 ) -227-5844
|
(+501) 223 7092
| |
Botswana
|
(267) 369 6710, 369 6712, 3696754, 369 6758, 369 6708
|
(+267) 3901210 & 3696743
| |
Bhutan
|
(+975 2) 334444 ( host) / 322281 to 2025
|
(+975 2) 322509
| |
Burkina Faso
|
/
|
/
| |
Burundi
|
00 257 22 22 3857
|
(+257) 217 531
| |
Korea
|
/
|
/
| |
Equatorial Guinea
|
/
|
Malabo: (+240) 092 435 Bata: (+240) 082 486
| |
Denmark
|
http://www.pakkeboksen.dk/?spm=a3708.7860690.0.0.70aa2103eKJbYf
|
(+45) 70253838
|
(+45) 7222 18 18
|
Germany
|
https://nolp.dhl.de/nextt-online-public/en/search
|
(+49) 180 5 345300 German GDSK company : +49 0541 / 911460-0 German manager phone fax: 0211-58050132
|
German GDSK company manager phone: 0211-58050132
|
East Timor
|
/
|
/
| |
Togo
|
(+228) 22 26 70 51
|
(+228) 22 23 00 00
| |
Dominica
|
/
|
Ada
| |
Dominican Republic
|
(+1 809) 534 5838
|
Santo Domingo: (+1 809) 534 5838 ; San Diego: (+1 809) 582 4287
| |
The Russian Federation
|
(+7 495) 744 55 44
|
Moscow: (+7 495) 956 20 67, turn 2599 ; St. Petersburg: (+7 812) 312 5278
| |
Russian Federation (Rookie Big Bus Line, AliExpressWorry-Free Logistics - Pick Up, AliExpress Worry-Free Logistics - Priority)
|
For customs clearance issues , please contact the customs clearance company: Email: express@unitrade.su Phone:+78002224949 (+7 495) 744 55 44
| ||
Ecuador
|
https://www.correosdelecuador.gob.ec/rastreo-de-envios/?spm=0.0.0.0
|
(+593 2) 3 828 400 Opción 6990
|
Quito: (+593 2) 2 2996 800 ext. 6678 Guayaquil: (+593 4) 2 598 100 ext 7559
|
Eritrea
|
/
|
/
| |
France
|
Processing import mail ( Chronopost ) 0969 391 391 ; processing export mail (Coliposte) : +33 972721213 or +33 329421601
|
(+33 1) 5501 3812
| |
French Polynesia
|
(+689) 41 23 45
|
(+689) 50 55 50
| |
Philippines
|
https://tnt.phlpost.gov.ph/
|
(+63 2) 853 4789
|
(+63 2) 854 5148
|
Fiji
|
(+679) 334 02 22/334 59 00
|
(+679) 321 8350
| |
Finland
|
http://paktrac.com/?spm=0.0.0.0
|
Individual: (+358) 200 71000 ; Company: (+358) 200 77000
|
(+358) 20492 3750 Finnish customs 020 690 629
|
Cape verde
|
(+238) 260 87 96
|
Praia: (+238) 260 87 70 ; Vicente: (+238) 231 54 77 ; Praga : (+238) 411 122
| |
Falkland Islands
|
/
|
/
| |
Gambia
|
/
|
/
| |
Republic of the Congo
|
(+331) 34 29 6663
|
(+243) 815 21 58 32
| |
Democratic Republic of the Congo
|
(+243) 815215832
|
(+243) 895922917
| |
Colombia
|
http://globaltracktrace.ptc.post/gtt.web/
|
(+571) 419 92 92 ext. 1263
|
(+571) 413 82 80
|
Costa rica
|
https://www.correos.go.cr/rastreo/consulta_envios/
|
(+506) 800 900 200 / (+506) 2202 29 21 / (+506) 2281 02 27
|
(+506) 2234 89 96
|
Grenada
|
(+ 1 473) 440 6728
|
St. George: (+1 473) 440 2239/40
| |
Georgia
|
http://gpost.ge/?site-path=homepage/&spm=a3708.7860690.0.0.NRJ4pP&site-lang=en
|
(+995) 2240909
|
/
|
Cuba
|
(+537) 6491435
|
(+537) 8819732
| |
Guyana
|
(+592) 226 3127
|
(+592) 226 8853, (+592) 225 0212 ext 300
| |
Kazakhstan
|
https://post.kz/
|
(+7 727) 259 67 67
|
Astana: (+77 172) 330 60 59 (5115) ; SELSKI OKRUG : (+7 727) 330 60 10
|
Haiti
|
/
|
(+509) 222 85 19, 51
| |
Korea
|
https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp
|
(+822) 2108 00 69
|
(+8232) 743 9741
|
Netherlands
|
https://www.internationalparceltracking.com/Default.aspx#/search
|
0900 0990
|
(+31 20) 587 3412
|
Netherlands Antilles
|
/
|
/
| |
Montenegro
|
(+382 20) 19895
|
(+382 20) 442623
| |
Honduras
|
http://www.honducor.gob.hn/?spm=a3708.7860690.0.0.32133b18VAn4ik
|
(+504) 238-5300 / (+ 504) 238-6441
|
/
|
Kiribati
|
(+686) 21048
|
(+686) 26531
| |
Djibouti
|
( +253 ) 351166
|
(+253) 35 2792
| |
Kyrgyzstan
|
(+996 312) 615309/610069
|
Bishkek: (+996 312) 300286
| |
Guinea
|
(224) 30 45 53 21
|
/
| |
Guinea-Bissau
|
/
|
/
| |
Canada
|
1-866-607-6301 ( individual general inquiries ) ; 1-877-632-6347 ( canadapost.ca online purchase); 1-866-607-6301 (general inquiry for enterprises); 1-877-683-5895 (business customers Inquire).
|
(+1 613) 952 21 34
| |
Ghana
|
https://ghanapost.com.gh/track-trace/?v=1c2903397d88
|
(+233 30) 2 668138/8619
|
Accra: (+233 302) 668138/668619 Kumasi: +233 (3220) 26588 Tema: +233 (303) 302173 Koforidua : +233 (3420) 23381 Sunyani: +233 (3520 ) 27003
|
Gabon
|
(+241) 73 33 33
|
(+241) 73 85 12
| |
Cambodia
|
(+855) 23 725 209
|
(+855 23) 72 57 11
| |
Czech Republic
|
(+420) 840111244
|
Prague: (+420 2) 5701 92 64
| |
Zimbabwe
|
(+263) 4 703626, +263 4 294963
|
Harare: (+263) 4743800 ; Bulawayo: (+263) 96 25 35
| |
Cameroon
|
(+237) 22 23 37 47
|
Douala: (+237) 3342 8895 ; Yaoundé: (+237) 2222 3392
| |
Qatar
|
http://www.qpost.com.qa/GlobalTrack.aspx?spm=0.0.0.0&file=GlobalTrack.aspx
|
(+974) 44464413, 44464172
|
(+974) 44620644
|
Cayman Islands
|
( +1 345) 949 6777
|
( +1 345) 949 4579/2473
| |
Comoros
|
/
|
/
| |
Kosovo
|
(+381) 3824 52 86
|
(+381) 3824 52 86
| |
Ivory Coast
|
(+225) 21 24 7106
|
/
| |
Kuwait
|
http://tracking.moc.gov.kw/english/
|
/
|
Kafan : (+965) 484 1914
|
Croatia
|
http://ips.posta.hr/
|
0800 303 304 (for domestic calls only ) ; +385 1 6626 870
|
Zagreb: (+385 1) 6511 660; 661 ; Dubrovnik: (+385 20) 772 052 ; Osijek: (+385 31) 587 114 ; Rijeka: (+385 51) 525 751 ; Split: (+385 21) 316 115 ; Varaždin: (+385 42) 200 381
|
Kenya
|
http://postglobal.posta.co.ke/postglobaltrack/Track.aspx
|
(+254 20) 222 63 98 / + 254 20 3242211 / +254 727 403627
|
Nairobi: (+254 20) 315 299 ; Mombasa: (+254 41) 2313 275 ; Kisumu: (+254 57) 2020 488 ; Nakuru: (+254 51) 221 449 ; Erdogle Special: (+254 53) 2062 300
|
Latvia
|
http://www.track-trace.com/post
|
(+371) 67608 248/27892779 (mobile)
|
Riga: (+371) 6750 72 52/53
|
Lesotho
|
/
|
/
| |
Laos
|
/
|
(+856 21) 416 799
| |
Lebanon
|
https://www.libanpost.com/english/individuals
|
(+961 1) 629 629
|
(+961 1) 629 629
|
Lithuania
|
https://www.post.lt/en/help/parcel-search
|
(+370) 70055400
|
(+370 5) 230 68 24/230 66 41
|
Liberia
|
/
|
(+231) 22 6079
| |
Libya
|
/
|
/
| |
Liechtenstein
|
/
|
/
| |
Luxembourg
|
(+352) 4088 7583
|
(+352) 4088 7585
| |
Rwanda
|
(+250) 0255111539
|
Kigali: (+250) -252- 582014 ; Butare: (+250) -252-530 957 ; Shangugu : (+250) -252- 537 383 ; Gisenyi: (+250) 252 540 883
| |
Romania
|
https://www.posta-romana.ro/track-trace.html
|
(+4021) 311 7805
|
/
|
Madagascar
|
(+261 20) 225 69 86
|
(+261 20) 0340530275
| |
Maldives
|
( +960 ) 332 2255
|
(+960) 332 2001
| |
Malta
|
(+356) 21242795
|
(+356 2) 123 67 95
| |
Malawi
|
(+265) 1 822 144/1 917 016
|
(+265) 1 841 633/1 751 911/1 758 302
| |
Malaysia
|
https://www.pos.com.my/postal-services/quick-access/?track-trace
|
(+60 3) 2263 26 23
|
Kuala Lumpur Customs: (+60 3) 8787 10 07 ; Kuala Lumpur International Airport: (+603) 8777 3777 ; Johor Bahru City: (+60 7) 234 9631 ; Kuching: (+60 82) 347 677 ; Ipoh City: ( +60 5) 253 7744 ; Butterworth: (+60 4) 323 5102 ; Kota Kinabalu: (+60 88) 210 855 ; Sibu: (+60 84) 315 343 ; Miri: (+60 85 ) 650 884 ; Bintulu: (+60 88) 331 129 .
|
Mali
|
(+223) 20 22 4106
|
(+223) 66790927
| |
Macedonia (former Yugoslavia)
|
+389 2 2401856
|
+389 2 2401 878
| |
Mauritius
|
(+230) 211 7793; (+230) 213 2497
|
(+230) 216 35 06
| |
Mauritania
|
/
|
/
| |
United States
|
https://www.usps.com/
|
(+1 800) 222 1811
|
/
|
Mongolia
|
(+976) 7007 8913/11 321976
|
(+ 976) 11 329 040/320 961
| |
Montserrat i.
|
/
|
/
| |
Bangladesh
|
(+8802) 9550105/0465
|
Dhaka: (+8802) 9550904
| |
Peru
|
http://clientes.serpost.com.pe/prj_online/Web_Login.aspx
|
(+511) 533 20 02 to 5098/5193-5110
|
(+511) 219 51 50
|
Myanmar
|
Yangon (+95 1) 503576
|
(+95 1) 515151
| |
Moldova
|
http://www.posta.md/
|
(+373 22) 49 69 69
|
(+373 22) 27 45 48
|
Morocco
|
http://www.chronopost.ma/wps/portal/Chronopost/!ut/p/b1/04_SjzS0MDKwsDAwMLDQj9CPykssy0xPLMnMz0vMAfGjzOL9DYK8jNwdjQ0sPPwMDBzdzQKcQy2CDQ18TPVzxww/k
|
(+212) 52 220 21 21
|
Parcel ( Central de Tri-Colis Postaux ): (+212) 5 2245 18 04/2231 32 33 ; Agadir: (+212) 8 84 26 90 ; Jadida: (+212) 3 34 20 10 ; Essaouira: (+212) 4 47 30 13 ; Fes: (+212) 5 62 24 00 ; Kenitra : (+212) 7 37 12 54 ; Larache : (+212) 9 91 27 35 ; Marrakesh: (+212) 4 43 18 71 ; Meknes: (+212) 5 52 25 00 ; Mohammedia : (+212) 3 32 42 11 ; Nador : (+ 212) 6 60 68 64 ; Ouarzazate: (+212) 4 88 20 50 ; Oujda: (+212) 6 68 23 00 ; Rabat: (+212) 7 72 21 80 ; Safi: ( +212) 4 62 27 62 ; Tangier: (+212) 9 93 21 21; Tetouan: (+212) 9 96 03 01 ; Huseema : 05 39 98 21 03/05 39 84 14 80 ; Taza: (+212) 5 55 67 28 83 ; Tanta: (+212) 5 48 87 74 31 / (+212) 5 48 87 7148 Sierra: (+212) 5 37 86 21 91 / (+212) 5 37 78 66 02 ; Berchid : (+212) 5 22 33 70 85 / (+212) 5 22 33 77 Ayun : (+212) 5 48 89 36 21 / (+212) 5 48 89 3335 Saitar: (+212) 5 23 40 21 00 / (+ 212) 5 23 40 08 65
|
Monaco
|
/
|
/
| |
Mozambique
|
(+258) 21340100
|
(+258 1) 422 055
| |
Mexico
|
http://www.correosdemexico.gob.mx/datosabiertos/gobmx/gobmx_tyt.html
|
(+52 55) 53 85 09 67
|
(+52 55) 51 33 07 15
|
Namibia
|
http://globaltracktrace.ptc.post/gtt.web/?spm=0.0.0.0
|
(+264 61) 201 30 42/201 30 69
|
(+264 61) 209 20 07
|
South Africa
|
(+27 11) 961 6000
|
(+27 11) 390 1962
| |
Nauru
|
/
|
(+674) 444 3133 ext. 324
| |
Nepal
|
/
|
(+977 1) 424 09 64
| |
Nicaragua
|
(+505) 2222 2048 Ext. 4461
|
(+505) 222 7877
| |
Niger
|
(+227) 20 73 28 52
|
(+227) 2073 28 52
| |
Nigeria
|
http://www.nipost.gov.ng/?spm=a3708.7860690.0.0.4ca43b18SOOqjv
|
(+505) 2222 2048 Ext. 4461
|
(+505) 2222 7877
|
Norway
|
https://www.posten.no/en/
|
For individuals (+47) 21 31 62 60, for companies (0047) 21 31 62 34
|
(+47) 23 28 73 50
|
Japan
|
http://www.post.japanpost.jp/index_en.html
|
0120—5931—55 (toll-free); 0570-046-666 (mobile, toll); 0570-046111 (English). To /
|
Narita Airport: (+81 476) 32 60 37 ; Tokyo: (+81 3) 5665 37 55 ; Osaka: (+81 72) 455 18 50 ; Fukuoka: (+81 92) 431 74 20 ; Naha: (+ 81 98) 854 82 92 ; Nagoya: (+81 569) 38 15 24
|
Sweden
|
( +46 ) (0) 771-410440
|
Stockholm: (+46 85) 936 25 42
| |
Switzerland
|
https://www.post.ch/en/private?shortcut=www-swisspost-com
|
'+41 58 667 19 81
|
Geneva: ( +41 ) 58 454 00 35 ; Zurich: (+41) 58 386 55 21
|
El Salvador
|
(+503) 2527 7600/7660/7666/7667/7668/7669 // 7627/7629
|
Package ( Aduana de Fardos Postales-Correo Central ): (+503) 2527 7650/2221 0328 ; Santa Ana: (+503) 2489 60 70 ; La Union : (+503) 2604 41 06
| |
Samoa
|
(+685) 27640
|
(+685) 21561
| |
Serbia
|
(+381 11) 3644 658
|
(+381 11) 264 6492
| |
Sierra Leone
|
(+232) 76645296
|
(+232 2) 222 32 97
| |
Senegal
|
(+221) 33 869 01 01
|
(+221) 33 821 10 41
| |
Cyprus
|
https://www.cypruspost.post/en/track-n-trace-results
|
(+357) 2280 57 45/61
|
Nicosia: (+357) 2280 28 00 ; Limassol: (+357) 2580 22 49 ; Larnaca: (+357) 2480 24 09/18 ; Paphos: (+357) ) 2682 10 85
|
Seychelles
|
/
|
(+248) 225 222
| |
Saudi Arabia
|
https://sp.com.sa/en/Pages/default.aspx
|
(+966) 920001144
|
Riyadh: (+966) 1 289 7473 ; Jeddah: (+966) 2 627 9033 ; Dammam: (+966) 3 842 8665
|
Sao Tome and Principe
|
/
|
/
| |
Saint Christopher and Nevis
|
(+1 869) 467 1074
|
(+1 869) 465 2521
| |
Saint lucia i.
|
(+1 758) 451 8733
|
/
| |
San Marino
|
No EMS service
|
/
| |
Saint Vincent and the Grenadines
|
7844571744
|
/
| |
Sri Lanka
|
(+94 11) 244 7844/232 8644
|
Colombo: (+94 11) 2447844/2328644 ; Galle: (+94 91) 2233220 ; Kandy: (+94 81) 2234071 ; Nayakai : (+94 11) 2252762
| |
Slovakia
|
https://tandt.posta.sk/en
|
00 421 48 437 87 77 (international); 08 00 122 413 ( this phone in the original watch, not in the manual
|
(+421 249) 222 501/504
|
Slovenia
|
(+386 2) 449 22 22
|
(+386 1) 476 76 60
| |
Swaziland
|
8002100
|
/
| |
Sudan
|
/
|
(+249) 183 773 372
| |
Suriname
|
/
|
(+597) 40 28 68
| |
Solomon Islands
|
Honiara: (+677) 22129 ; (+677) 28814
|
/
| |
Tajikistan
|
/
|
(+992 37) 223 24 61
| |
Thailand
|
http://track.thailandpost.co.th/tracking/default.aspx
|
(+66 2) 831 3600 , (66) 1545
|
(+66 2) 575 10 07, 575 10 02-5
|
Taiwan
|
0800-700-365 ( 24- hour customer service hotline) / (04) 23542030 ( mobile pay phone )
|
/
| |
Tanzania
|
9 + 255 22 ) 2124465, ( +255 22 ) 2138063
|
/
| |
Tonga
|
( +676 ) 21700 or +676 21701
|
/
| |
Turks and Caicos Islands
|
/
|
Grand Turks: (+1 649) 946 29 93 ; Providenciales : (+1 649) 946 42 41
| |
Trinidad and Tobago
|
800 Post (7678), (+1 868) 669 53 61
|
(+1 868) 669 53 61
| |
Tunisia
|
http://www.rapidposte.poste.tn/an/suivi.html
|
(+216) 71 87 11 00
|
/
|
Tuvalu
|
/
|
/
| |
Turkey
|
http://gonderitakip.ptt.gov.tr/en/
|
Changed from (+90 212) 337 10 30 to (+90 212) 465 52 39, +90 212 465 52 58
|
/ It ’s so much
|
Turkmenistan
|
http://cn.trackitonline.ru/?service=track
|
/
|
/
|
Vanuatu
|
(+678) 22 000/24 001
|
Port Vila: (+678) 25442 ; Luganville: (+678) 36945 .
| |
Guatemala
|
( +502 ) 4760202 / ( +502 ) 4760205
|
(+502) 2238 4292
| |
Venezuela
|
/
|
Caracas: (+58 212) 481 00 51 ; Guanta :(+58 8) 168 38 71 ; San Antonio: (+58 7) 671 16 20 ; Pampatar: (+58 9) 562 71 07 ; Cumana: (+58 9) 332 30 54 ; Punto Fijo: (+58 6) 945 33 43 ; Maturin: (+58 9) 141 03 44 ; Barquisimeto: (+ 58 5) 137 34 32 .
| |
Brunei Darussalam
|
(+673) 238 28 88
|
From / to (+673) 2383820
| |
Uganda
|
(+256 414) 232430
|
(+256 417) 445416
| |
Ukraine
|
https://ukrposhta.ua/
|
(+380 44) 235 33 81
|
(+380 44) 245 62 20
|
Uruguay
|
http://www.correo.com.uy/seguimientodeenvios
|
(+595 21) 445913
|
Changed from (+598) 916 0200 to 443 (emergency) to Asuncion: (+595 21) 446307 ; Oriental City: (+595 61) 510654 ; Encarnacion: (+595 71) 202233
|
Uzbekistan
|
http://www.pochta.uz/en/2014-06-09-08-50-39/track-trace.html
|
(+998 71) 232 27 20
|
(+998 71) 233 90 79
|
Spain
|
http://www.correos.es/ss/Satellite/site/aplicacion-4000003382119-herramientas_y_apps/detalle_app-sidioma=es_ES&numero
|
(+34 90) 2197197
|
(+34 91) 396 42 32 Fax: 911141662 or 911436161 Phone: 918331000 or 916602454
|
Greece
|
http://www.elta.gr/en-us/personal/tracktrace.aspx
|
(+30 210) 607 30 05 to 3
|
Athens: (+30 210) 354 21 22 ; Thessaloniki: (+30 2310) 601 797
|
Hong Kong
|
(+852) 2921 2211
|
(+852) 2180 2592
| |
Singapore
|
https://www.singpost.com/track-items
|
(+65) 6222 5777 Singapore Hotline: 1800 2225777
|
(+65) 6845 66 79
|
New Caledonia
|
From / to (+687) 1000
|
(+687) 26.53.80
| |
new Zealand
|
(+64) 0800 73 63 53
|
(+64 9) 256 7284
| |
Hungary
|
https://www.posta.hu/nyomkovetes/nyitooldal
|
(+361) 333 77 77
|
/
|
Syria
|
(+963 11) 223 56 51
|
/
| |
Jamaica
|
(1 876) 967 0838
|
(+1 876) 948 97 34
| |
Armenia
|
https://www.haypost.am/en?spm=a3708.7860690.0.0.IdesMm
|
(+374 10) 54 25 54
|
/
|
Yemen
|
/
|
Sana'a International Airport: (+967) 777012035 ; Taiz: (+967) 4 214 599 ; Aden: (+967) 2 242 088 ; Houdida : (+967) 3 208 889 ; Mekara: ( +967) 5 303 923
| |
Iraq
|
(+964) 1537 2830
|
/
| |
Iran
|
(+9821) 88846882
|
(+9821) 88847002
| |
Israel
|
https://mypost.israelpost.co.il/%D7%9E%D7%A2%D7%A7%D7%91-%D7%9E%D7%A9%D7%9C%D7%95%D7%97% D7% 99% D7% 9D /
|
(+972 76) 887 00 07
|
(+972 3) 630 33 74 (fax, not phone)
|
Italy
|
https://www.poste.it/?spm=a3708.7860690.0.0.OJtASc
|
803160 (green line for land-line telephones) / 199 100 160 ( mobile telephone ) ( +39 06 ) 5958 8507 abroad from the newly added portion
|
(+39 03) 3166 24 73
|
India
|
https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx
|
Kolkata: (+91 33) 2511 96 76/2511 88 48 ; Delhi: (+91 11) 2334 12 19/2336 04 80 ; Mumbai: (+91 22) 2615 63 11/2615 66 48 ; Chennai: (+ 91 44) 2232 52 56/2829 55 21
|
Delhi: (+91 11) 2323 8880/2323 8917 ; Mumbai: (+91 22) 2261 4585 ; Kolkata: (+91 33) 2248 0375 ; Chennai: (+91 44) 2525 4225/2524 4133
|
Indonesia
|
http://ems.posindonesia.co.id/?spm=a3708.7860690.0.0.S6tyBh
|
/
|
Jakarta +62 21 5501309
|
United Kingdom
|
https://www.royalmail.com/business/track-your-item#/
|
(+44) 2476 213 144
|
(+44 24) 7621 2800
|
Jordan
|
http://212.35.69.84/jordanwebtrack/(X(1)S(3hetuc55wcpmxcrcgn54brzo))/WebTrack_Submit.aspx?AspxAutoDetectCookieSupport=1
|
(+962 6) 429 3000/4081/4082
|
(+962 6) 4630550/4659909
|
Vietnam
|
( +84 4 ) 3 7575566
|
( + 84-4 ) 38865293
| |
Zambia
|
(+260) 211 22 16 08/211 23 67 44
|
(+260) 211 22 16 08
| |
Chad
|
(+235) 22 52 11 15
|
(+235) 252 11 13
| |
Gibraltar
|
(+350) 200 75714
|
(+350) 200 46727
| |
Chile
|
http://www.correos.cl/SitePages/home.aspx?spm=a3708.7860690.0.0.ECmN9k
|
600 950 2020 / (562) 956 03 03
|
/
|
Central African Republic
|
(+236) 2161 10 04/7504 44 33/7504 87 95/7550 58 46
|
(+236) 613 898
| |
Portugal
|
http://www.cttexpresso.pt/home/index.html?com.dotmarketing.htmlpage.language=1
|
808 200 118 ( domestic ) // (+ 351) 219926478 / (+351) 219926456 ( international )
|