I haven't received my parcel but it shows "Delivered" from aliexpress.

 I haven't received my parcel but it shows "Delivered".The carrier is distributing your package now. Please wait in patience or check with local post offices or the carrier in the destination country.1. Contact information of the local post office in some countries:Country---ContactRussian Federation(+7 495) 744 55 44Mexico(+52 55) 53 85 09 67United Arab Emirates(+971) 600599999Saudi Arabia(+966) 920001144Italy803160 (green...

Read More

66% of products ordered from Amazon and AliExpress are ‘unsafe’??

Your package is safe and secure! Guidance from the World Health Organization suggests that packages from China cannot carry Coronavirus. More information is available here: https://www.who.int/news-room/q-a-detail/q-a-coronavirus...

Read More

Can I see product prices in my local currency?

Can I see product prices in my local currency? Currently all product prices on AliExpress are all shown in US dollars. To see the prices in your local currency, click here to see the latest exchange rates...

Read More

How do I make a refund request?

How do I make a refund request? While most issues can be handled successfully through basic open dialogue with the supplier, after all both parties greatly benefit from a favorable business relationship, sometimes certain situations must be escalated into more formal requests. By opening a dispute, buyers are officially stating they are dissatisfied with some aspects of their orders and want the supplier to take immediate...

Read More

How do I track my order on AliExpress?

How do I track my order? 1. After the supplier ships your order, a tracking number will appear. You can track your order on shipping company's website with the tracking number provided. Log in my Alibaba and see the tracking details in transactions. Note: It may take 48 to 72 hours for the tracking information to be updated by the shipping company and sometimes tracking numbers may change. If after 3 days you cannot get...

Read More

How does AliExpress protect my payments?

How does AliExpress protect my payments? For BuyersPay securely with your credit card without exposing your details. We only release payment to the supplier after you confirm delivery of your order. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available). For SuppliersWe verifies the credit card details for every transaction. You will only be asked to ship...

Read More

Frequently Asked Questions on aliexpress

How do I pay for an order? To pay for your order on AliExpress, follow the steps below: 1) Select the order and click the "Pay Now" button 2) Choose your preferred payment method on the checkout page AliExpress supports Visa, MasterCard, Maestro Debit Card, Western Union, and wire transfer via banks. To learn more about payment methods on AliExpress, please refer to http://help.aliexpress.com/payment_faq.html. For...

Read More