Aliexpress Local Return

 

Free Return for overseas warehouse returns

1. Introduction of Free Returns in Cainiao Official Overseas Warehouses of local returns,

【Worry-free Return Guarantee】Introduction to the Upgraded Version

[Worry-free Return Guarantee Plan] Announcement 7.26 The worry-free return guarantee plan (Free Return) will be significantly upgraded on July 29, the website letter announcement, click here to view [Core Upgrade Points] ① Covered countries: from 16 countries to 24 countries , adding Chile, Japan, Ukraine, Mexico

How do I set up a local return service?

1. Introduction to local return service The local return service is an ability to provide buyers with a local return address when AE overseas consumers initiate a return application, without the need for buyers to return to China. The service requires sellers to have a warehouse or receiving place that supports returns in overseas consumers. When the seller is a product

About Worry-Free Return Guarantee Plan Dry Goods Sharing

1. What are the Worry-Free Return Guarantee Plans? The worry-free return guarantee plan is divided into 16 countries, the worry-free return guarantee plan is the United States, Canada, Australia, the United Kingdom, France, Spain, Germany, Russia, Brazil, Israel, South Korea, Saudi Arabia, the United Arab Emirates, Poland, the Netherlands and Italy and AE+ worry-free Return Guarantee

【Worry-free Return Guarantee】Consumer Return Operation Guide after Upgrade

Q: How does the buyer initiate a free return? A: If the buyer wants to enjoy the free local return service, it is recommended that the buyer initiate a return and refund request within 15 days after receiving the goods, and select "Return Goods": 1) If the buyer It is no reason to return, you can choose 'buyer's reason to place the wrong order', 'buyer

Summary of problems with the old version of worry-free withdrawal

The old version of worry-free withdrawal will inform dear AliExpress merchants that the old version of worry-free refund will be officially offline on December 30, 2021. In order to provide better service and meet your needs for returns in the future, we have The product is newly packaged and upgraded. The upgraded product will cover more countries than the older version (24 countries

What countries and categories are supported by the Worry-Free Returns Guarantee Program?

The supported primary and secondary product categories are as follows: Click to download to view the specific categories. Covered merchants are exempted from signing up for covered categories such as customization/intimate underwear/food/adult products/virtual/second-hand goods, etc. From November 26, 2021, China time, the new version of worry-free refund covers categories

AE+ Worry-Free Return Guarantee Program

Important: The original Worry-Free Refund and Worry-Free Refund A+ (Russian Plan) will be merged into a new [Worry-Free Return Guarantee Plan] on July 29, 2021, covering countries from 16 to 24 countries, adding Chile and Ukraine , Japan, Mexico, Belgium, Czech Republic, Switzerland, Portugal. In the original AE+ plan

[Worry-free Return Guarantee] Operation Guide for Consumer Returns Before Upgrading

Regarding the Worry-Free Return Guarantee Plan order, the buyer does not know how to initiate an unreasonable return dispute and how to operate the return, and then ask the seller for help. We have sorted out the hot issues that buyers are more concerned about. You can send them to buyers for reference or timely. Answer buyers' questions so that you can better serve consumers. ask

How can I view the service fee details for Worry-Free Local Returns?

You can go to the "Historical Policy List" in the "My AliExpress > Commodities > After Sales and Services > Worry-Free Return Protection Plan" section, and support download and export. Export only supports the latest 1000 records. The effect displayed in excel after export is as follows : Example: The return service fee is

Where is the "Free Return" service logo for the Worry-Free Returns Guarantee Program displayed?

Consumer mobile APP perspective: search results page, display the Free Return logo search filter page, consumers can choose to only display the product details page of products that support Free Return, display the Free Return logo and service introduction Flash Deal

How is the overseas local return warehouse used?

Reminder of the local return warehouse usage guide: Only stores that meet the following conditions can use the official local return warehouse service* The seller's service level assessment result is passable and above* The store's favorable rate is ≥95% and the monthly transaction volume is ≥5K US dollars. If your store does not meet the above requirements Standard, the official return warehouse service is temporarily unavailable.

Read More

Analysis of common reasons why buyers cannot place orders on Aliexpress

 Why buyers cannot place orders on Aliexpress?

You can compare the screenshots and copy of the following common buyer order error reporting pages to understand the reasons why the buyer cannot place an order, and solve your problems.

Regarding the issue of orders placed by users in India, click here for details .

Screenshot of buyer's background error

The error message displayed in the buyer's background

Reason for the error (for seller reference only)

Reference rhetoric (please modify it according to the actual situation and then send it to the buyer).

Q: Sorry, this item is no longer available!

A: The product has been taken off the shelf (by the platform or the seller), please provide the product link to the seller to verify the product's status.

Q:This product can't be shipped to the selected region.

A: 1. The seller does not support shipping the product to this country, please verify whether the shipping template supports shipping to this country;

2. Some products are restricted from sale in certain countries and buyers may have purchased these products.

Sorry, this product can't be shipped to your address.

Q: Max. 1,000 English characters or Arabic numerals only. No HTML codes.

A: The message box only accepts English characters. Buyers will receive this error if the message contains non-English characters.

You can provide the content you are filling in and let the seller check for you.

Or you can tell the seller your requirements directly.

Q: The products in your shopping cart is/are not available for order.

A: It is recommended to confirm the corresponding product link with the seller to verify the product's availability, inventory and whether it can be sold/delivered to the your location.

Some items might not be available for ordering currently. You can select other items instead. 

PC：

Sorry, this order is failed due to internet connection problems. You can go back to shopping cart.

APP：

Sorry, the system cannot process the order at this time. Please try again later.

or

Sorry, we currently cannot process your order. Please try again later.

You can go to check with the seller's backstage to verify whether the seller have added you to the blacklist, so that you cannot place an order in the store. You can be removed from the blacklist if the seller remove you from the blacklist.

If the blacklist has been removed:

There might be some system problems, please refresh the page and try again later.

This product is sold out or the seller discontinued selling this product.

1. It is recommended to verify the sale status and inventory of the product, replenish the inventory in time or recommend other products in the store for buyers to place orders;

2. Please go to the seller's backstage - marketing activities - customer marketing - blacklist to verify whether you have been added to the blacklist, so that you cannot place an order in the store. Buyers can be removed from the blacklist if necessary.

Due to product setting in system with limitation for user to place order, this item might not be able for ordering currently. Please try to select other similar items for ordering if possible. 

Please update your address in order to be able to place an order.

The buyer has not set the delivery address or the delivery address information is incomplete. Buyers are advised to set the delivery address.

This error might be resulted from incomplete address information.

Please check if there is any missing information in your shipping address.

PC:

We're sorry. This item is limited to X piece per customer. Please adjust quantity.

Purchases are limited to XX pieces.

APP:

Sorry,you have exceeded the number of items for this purchase.

1. The product or the preferential activities enjoyed by the buyer has set a limit on the number of purchases by a single buyer;

2. The logistics method itself or the freight template settings have restrictions on the weight. When the buyer fills in multiple quantities to place an order and exceeds the weight limit of the selected logistics method, he will receive a prompt that he can only buy ** pieces at most. In such cases, you can also try asking buyers to place orders in separate quantities or choose other logistics methods to try.

Sorry, due to system limitations, there is a limited purchase quantity for this promotional product. Please try to select other similar items for ordering if possible. 

For system security reasons, we need to verify your identify. Please open this

link: https://isc.alibaba.com/kyc to complete the verification or check your

email for instructions.

Prior to completing verification, you will not be able to place any orders.

The buyer's account needs to be authenticated. Buyers are advised to complete the certification in time, the certification link: isc.alibaba.com/kyc

Your order is rejected due to security issue and detailed info. will be sent to your registered email address.

Please check your email box within 24 hours or open the link: https://isc.alibaba.com/kyc to complete the verification.

PC:

OOPS! Looks like your account isn’t authorized to view this page.

APP:

Sorry, your account does not allow you to purchase international products online. 

The buyer has mistakenly registered the seller's account. It is recommended that the buyer re-register the buyer's account.

Scenario1: You are registered as China mainland user who cannot purchase here.

Scenario2: Either the first name or the last name information is missing in your AliExpress profile. Please complete it as soon as possible.

Captcha

Buyers place orders too frequently in a short period of time and need to enter a verification code for verification. If entering the verification code cannot solve the problem, it is recommended that the buyer try to change the browser.

You have been keeping placing too many orders in a short time. To continue shopping, please enter correct code to complete the verification.

PC: 

APP: 

PC:

A Cup

APP:

System error. Please try again

Please go to the seller's backstage - marketing activities - customer marketing - blacklist to verify whether you have added the buyer to the blacklist, so that the buyer cannot place an order in your store. Buyers can be removed from the blacklist if necessary.

If the blacklist has been removed:

There might be some system problems, please refresh the page and try again later.

Read More

Can I open multi Aliexpress accounts on the same computer?

 Can I open multi Aliexpress accounts on the same computer?

• You can log in to multiple AliExpress accounts on the same computer. However, based on network security issues, the login account page will overwrite the previous operation interface, so we recommend that you only log in to one AliExpress account on one computer.
  Or you can install multiple browsers, each browser can log in to an account, it is recommended to use Google or Firefox browser.

• More doubts, you can also contact us by email: umegroup@qq.com or  whatsapp:0086-13205631412; I  will do best to help you.

Read More

What is payment method for you buying on AliExpress?

 What is payment method for you buying on AliExpress?

• You can buy on Aliexpress by following payment method:

  Visa, MasterCard, Maestro, American Express, Wire Transfer, WebMoney, Yandex.Money, Western Union, QIWI, DOKU, MercadoPago, Boleto, TEF, iDeal, Giropay, Sofort Banking,Alipay Balance, Carte Bancaire(Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), Discover Cards and AliExpress Pocket.

  Unfortunately, Paypal, installments, COD (Cash on Delivery)are not accepted for the delivery address in Italy.

For Italy buyers, you'd better not pay by Paypal, installments, COD(Cash on Delivery). May your shopping joy on Aliexpress. 

Read More

 How to dropship from aliexpress?

Generally, here is how it works briefly: 

1. You add the products you'd like to sell from AliExpress to your store.
2. You set a price with a markup.
3. When you receive an order, you pay for that product at wholesale prices.
4. The AliExpress seller ships the order directly to your customer.

Later, I will make a more detailed article to teach you how to start a dropshipping business on aliexpress. 

Read More

How to contact seller on aliexpress?

 How to contact seller?

• If you met problems from buying on aliexpress, you can click “Contact” button on any page to start conversation with seller:

  Product page:

  

  

  

  Order list page:

  

  Order detail page:

  

• 
  

Read More

 What is the VAT, taxes and customs from the European Union regarding buying goods and services on Aliexpress?

• You can find more details about VAT, taxation and customs in the official European Union website, please follow the link: https://ec.europa.eu/taxation_customs/business/vat/eu-consumers_en.

• EU consumers

  E-commerce - buying and selling of goods and services online - has seen a huge increase in recent years and is only set to continue growing. There are many obvious benefits for consumers, but sometimes consumers can be faced with unpleasant surprises, for example when buying goods from outside the EU and need to pay taxes or charges at importation.

  That is why e-commerce rules on how VAT is charged have changed. Find out how your online purchases can help EU businesses everywhere and create public revenue in your home country.

  What has changed since 1 July 2021 and does it affect you?

  The answer is yes and no:

  • ‘YES’, because you are positively affected as an EU citizen. Under the new system, benefits range from less tax fraud, more public revenue being raised as fair taxation becomes the new norm and making trade more competitive. EU environmental and health standards is also safeguarded. So, choose to buy from VAT compliant sellers or marketplaces/platforms, as the VAT you pay will serve to build roads, hospitals, schools and will help the COVID-19 recovery efforts.

  • However the answer is also ’NO’, because you do not have to do anything directly and you are not obliged to change your shopping habits or where you buy from. But you should be aware the new VAT e-commerce rules are meant to bring transparency, simplify procedures and ensure fair taxation for all providers. That is because previously, non-EU businesses could avoid paying VAT and did not have VAT obligations in the EU - meaning their prices were lower. As a result, EU businesses were disadvantaged.

    Due to lack of transparency, you, as the consumer, were sometimes faced with surprise costs or charges to be paid at customs on imported goods. Since 1 July 2021 though, the price you pay can be the final price, with no further calls at importation for VAT or other charges. This is only when you buy goods from a seller or an electronic interface registered in the IOSS.

    If they do not register in the IOSS, you will have to pay the VAT and possible other postal/carrier charges when goods are imported.

    !!!NOTE: The VAT and possible other postal/carrier charges will also have to be paid for goods ordered before 1 July but imported/delivered on or after this date. We recommend EU consumers to take this into account when ordering goods from outside the EU and seek more information from the postal operators regarding these additional charges!!!

  Why change the rules?

  These new rules will:

• Ensure that VAT is paid where consumption of goods and services takes place;
• Create a uniform and transparent VAT regime for cross-border supplies of goods and services;
• Re-establish fair competition between European and foreign e-commerce market players, as well as between e-commerce and traditional shops.
• 
  
• Hope you can get some ideas from the EU official reference. 
• 
  

Read More

Aliexpress Postal website and telephone number of various countries (update 2022.10.01)

 

Aliexpress Postal website and telephone number of various countries (update 2022.10.01)

country / region	URL	consumer hotline	customs phone
Albania	http://79.106.191.16/tracking.aspx	(+355 4) 2455748	(+3554) 2455749
Algeria		Algiers (birtouta): (+213 21) 40 11 31; Oran: (+213 41) 50 46 48; Anaba: (+213 38) 51 48 85; Constantine: (+213 31) 81 01 52	(+213 21) 40 11 33
Afghanistan		93700059940	00 93202102700
Argentina		(+54) 11 4891 9191	(+54 11) 4316 1710
United Arab Emirates (United Arab Emirates)	Worry-free Consolidation Naqel: http://www.naqelexpress.com/	(04) 313 1800
Aruba		/	(+297) 582 19 00
Oman	https://www.omanpost.om/tracking/ipsweb_submit.htm	24510779/ 24510343	(+968) 2451 0311
Azerbaijan		(+994 12) 598 43 98	(+994 12) 598 52 76
Egypt	https://www.egyptpost.org/trackitemreference	(+20 2) 391 23 56	Cairo: (+20 2) 393 46 30
Ethiopia		(+251 11) 5152072/ (+251 91) 1442557)	Addis Ababa: (+251 11) 5545543
Ireland	http://www.anpost.ie/anpost/	(+353 1 ) 705 7600	(+353 51) 862850
Estonia		(+372) 6616616	(+372) 6053 237
Angola		/	(+244 2) 354 330
Anguilla		264-497-2528 ext 2167	(+1 264) 497 5452
Antigua and Barbuda		(+1 268) 462 09 92	(+1 268) 462 09 92
Austria	https://www.post.at/en/track_trace.php	(+43 ) 810 01 01 00	(+43 1) 51433 564053
Australia		(+613) 8847 9980	Sydney: (+612) 9582 10 00; Melbourne: (+613) 9920 17 01; Briswan: (+617) 3000 70 78; Perth: (+618) 9237 47 00
Macao		(+853) 2859 66 88	(+853) 2855 99 44
Barbados		1 (246) 431 9527 / 427 5772	(+1 246) 427 5772, 4.
Papua New Guinea		(+675) 180 2 999 (toll free)	(+675) 325 5303
Bahamas		(+242) 322 36 65	(242) 326 44 01 – 6
Pakistan		Karachi: (+92 21) 3454 0419 / 3453 7936; Lahore: (+92 42) 9921 1312 and 9921 1324; Islamabad: (+92-51) 928 0540	Faisalbad: (+92 41) 920 1112; Sialkot: (+92 41) 920 1112; Karachi: (+92 21) 3454 0419; Peshawar: (+92 91) 921 1642; Valpindi: (+92 51) 927 1524; Lahore: (+92 42) 921 1312; Islamabad: (+92 51) 920 5246
Paraguay		(+595 21) 445913	Asuncion: (+595 21) 446307; Este: (+595 61) 510654; Encarnacion (+595 71) 202233.
bahrain		/	(+973) 343 973
Panama		(+507) 512 6309	post office 0816 – adm panama east：(+507) 506 6173；post office 0834 – adm panama east：(+507) 506 6294；post office 0819 – adm panama east：(+507) 506 6293；post office 0838 – adm panama east：( +507) 506 6036；estafeta 0843 – adm panama este：(+507) 512 6244；estafeta 0426 – adm chiriqui：(+507) 775 9401；estafeta 0229 – adm cocle：(+507) 997 9666；estafeta 0201 – adm cocle：(+507) 997 4990；estafeta 0923 – adm veraguas：(+507) 998 2511；estafeta 0710 – adm los santos：(+507) 994 6922；estafeta 1015 – adm panama west：(+507) 253 3971； Estafeta 0301 – Adm Colón：(+507) 475 2433；Estafeta 0302 – Adm Colón：(+507) 475 3042。
Brazil	http://www2.correios.com.br/sistemas/rastreamento/default.cfm	0800 725 0100 (domestic calls only) (+55 11) 4313 8421 (international calls)	(+55 11) 2112 7267     (5511) 4313- 8490, 8452,8453,8454,8455,8456,8457,8458,8459, e-mails: importafacilsp@correios.com.br and atendimento_if@correios.com.br
Belarus	https://belpost.by/	(+375 17) 327 58 39	(+375 17) 222 72 47 (Customs Clearance Bureau) / 222 72 28
Bermuda		(+1 441) 294 4463	(+1 441) 295-4816
Bulgaria	http://www.bgpost.bg/en	00 359 2 892 27 00	/
Benin		(+229 21) 31 4116	(+229 21) 31 50 55 / 56 54 / 56 55
Benin		(+229 21) 31 4116	(+32) 2 278 50 80
Iceland		(+354)-5801000	(+354)-5801236
Bosnia and Herzegovina		(+387 33) 727 484	(+387 51) 335 486
Poland	http://emonitoring.poczta-polska.pl/?lang=en	(+4822) 548 15 06	Warsaw: (+48 22) 548 14 31; Bytom: (+48 32) 281 82 80 / 89; Prush: (+48 58) 692 55 54; Przemysier: (+48 16 ) 678 28 82; Poznan: (+48 61) 869 72 61; Szczecin: (+48 91) 434 37 83
Bolivia	http://www.correosbolivia.com/correos/buscar.php	(+5912) 231 70 76 / 237 41 48	/
Belize City		(+501)-227-5844	(+501) 223 7092
Botswana		(267) 369 6710, 369 6712, 3696754, 369 6758, 369 6708	(+267) 3901210 & 3696743
Bhutan		(+975 2) 334444 (host) / 322281 to 2025	(+975 2) 322509
Burkina Faso		/	/
Burundi		00 257 22 22 3857	(+257) 217 ​​531
North Korea		/	/
Equatorial Guinea		/	Malabo: (+240) 092 435 Bata: (+240) 082 486
Denmark	http://www.pakkeboksen.dk/?spm=a3708.7860690.0.0.70aa2103ekjbyf	(+45)70253838	(+45) 7222 18 18
Germany	Deutsche Post (below 400g): URL: https://www.deutschepost.de/sendung/simplequery.html?locale=en_gb pake (above 400g): URL: https://www.dhl.de/en/privatkunden/ pakete-empfangen/verfolgen.html	Deutsche Post (below 400g): Contact: 0228 4333112 / 01806 555555 Service Hours: mon.-fri.: 8:00 am – 6:00 pm * pake (over 400g): Tel: (+49) 022828609800
East Timor		/	/
togo		(+228) 22 26 70 51	(+228) 22 23 00 00
Dominica		/	Ada
Dominican Republic		(+1 809) 534 5838	Santo Domingo: (+1 809) 534 5838; Santiago: (+1 809) 582 4287
The Russian Federation	https://www.pochta.ru/	俄邮热线：If you did not find the answer to your question, please contact the Russian Post Support Service 8-800-1-000-000
Russian Federation (Cainiao large package line, aliexpress worry-free standard (self-pickup), aliexpress worry-free logistics - priority)	Customs cp contact information: tanais: https://eu-tanais.com/ 8 (800) 600 25 90 unitrade: modify personal customs clearance information: unitrade.alta.ru, customs clearance status query: https://unex.su/ Delivery cp contact: dpd: https://www.dpd.ru/ мтс +7 (910) 440 44 34 мегафон +7 (926) 440 44 34 билайн +7 (906) 013 44 34 x5: service phone: 8 (800) 555-55-05 https://fivepost.ru/
Ecuador	https://www.correosdelecuador.gob.ec/rastreo-de-envios/?spm=0.0.0.0	(+593 2) 3 828 400 option 6990	Quito: (+593 2) 2 2996 800 ext. 6678 Guayaquil: (+593 4) 2 598 100 ext 7559
State of Eritrea		/	/
France	a6xxxxx      https://aide.laposte.fr/ c008xxxx    https://www.colisprive.fr/ lpxxxx        https://reclamations.laposte.fr/ a4xxxx       https://www.relaiscolis.com/contact	a6xxxxx phone: 3631（for domestic France）0810821821 (for international) c008xxxx phone: 0806 000 250 lpxxxx phone: 011 33 810 82 18 21 a4xxxx phone: 09 70 25 22 31	French Post official hotline*3631, monday through friday from 8.00 to 17.00 hours. (European working day)
French Polynesia		(+689) 41 23 45	(+689) 50 55 50
the Philippines	https://tnt.phlpost.gov.ph/	(+63 2) 853 4789	(+63 2) 854 5148
Fiji		(+679) 334 02 22 / 334 59 00	(+679) 321 8350
Finland	http://paktrac.com/?spm=0.0.0.0	Personal: (+358) 200 71000; Company: (+358) 200 77000	(+358) 20492 3750 Finnish Customs 020 690 629
Cape Verde		(+238) 260 87 96	Praia: (+238) 260 87 70; Vicente: (+238) 231 54 77; Praia: (+238) 411 122
Falkland Islands		/	/
Gambia		/	/
Republic of Congo (Brazzaville)		(+331) 34 29 6663	(+243) 815 21 58 32
Democratic Republic of Congo (DRC)		(+243)815215832	(+243)895922917
Colombia	http://globaltracktrace.ptc.post/gtt.web/	(57-1)4722000	(+571) 413 82 80
Costa Rica	https://www.correos.go.cr/rastreo/consulta_envios/	(+506) 800 900 200 / (+506) 2202 29 21 / (+506) 2281 02 27	(+506) 2234 89 96
Grenada		(+1 473) 440 6728	St George: (+1 473) 440 2239 / 40
Georgia	http://gpost.ge/?site-path=homepage/&spm=a3708.7860690.0.0.nrj4pp&site-lang=en	(+995) 2240909	/
Cuba		(+537) 6491435	(+537) 8819732
Guyana		(+592) 226 3127	(+592) 226 8853 , (+592) 225 0212 ext 300
Kazakhstan	https://post.kz/	(+7 727) 259 67 67	Astana: (+77 172) 330 60 59 (5115); selski okrug: (+7 727) 330 60 10
Haiti		/	(+509) 222 85 19, 51
South Korea	https://trace.epost.go.kr//xtts/tt/epost/ems/ems_eng.jsp	For domestic calls: 1588-1300 [Weekdays: 09:00~18:00, Saturdays: 09:00~13:00 Korea time] For overseas users: 82-42-609-4295 [Weekdays: 09:00~18:00 Weekly Closed on Saturday/Sunday] *Closed on a public holiday in Korea	Tel: 125 (Dial within Korea only)
Netherlands	https://www.internationalparceltracking.com/default.aspx#/search	0900 0990	(+31 45 574 30 31), Monday through friday from 8.00 to 17.00 hours. (European working hours)
Netherlands Antilles		/	/
Montenegro		(+382 20) 19895	(+382 20) 442623
Honduras	http://www.honducor.gob.hn/?spm=a3708.7860690.0.0.32133b18van4ik	(+504) 238-5300 /(+504) 238-6441	/
Kiribati		(+686) 21048	(+686) 26531
Djibouti		(+253) 351166	(+253) 35 2792
Kyrgyzstan		(+996 312) 615309 / 610069	Bishkek: (+996 312) 300286
Guinea		(224) 30 45 53 21	/
Republic of Guinea-Bissau		/	/
Canada		1-866-607-6301 (personal general inquiries); 1-877-632-6347 (canadapost.ca online shopping); 1-866-607-6301 (corporate general inquiries); 1-877-683-5895 (business customers) Inquire).	(+1 613) 952 21 34
Ghana	https://ghanapost.com.gh/track-trace/?v=1c2903397d88	(+233 30) 2 668138 / 8619	Accra: (+233 302) 668138 / 668619 Kumasi: +233(3220) 26588 Tema: +233 (303)302173 Koforidua: +233 (3420)23381 Sunyani: +233 (3520 ) 27003
Gabon		(+241) 73 33 33	(+241) 73 85 12
Cambodia		(+855) 23 725 209	(+855 23) 72 57 11
Czech Republic		(+420) 840111244	Domestic calls: 800 104 410 Overseas calls: +420 954 292 103 monday through friday from 8.00 to 18.00 hours. (European working hours)
Zimbabwe		(+263) 4 703626, +263 4 294963	Harare: (+263) 4743800; Bulawayo: (+263) 96 25 35
Cameroon		(+237) 22 23 37 47	Douala: (+237) 3342 8895; Yaoundé: (+237) 2222 3392
Qatar	http://www.qpost.com.qa/globaltrack.aspx?spm=0.0.0.0&file=globaltrack.aspx	(+974) 44464413, 44464172	(+974) 44620644
Cayman Islands		(+1 345) 949 6777	(+1 345) 949 4579 / 2473
Comoros		/	/
Kosovo		(+381) 3824 52 86	(+381) 3824 52 86
Côte d'Ivoire		(+225) 21 24 7106	/
Kuwait	http://tracking.moc.gov.kw/english/	/	Kavan: (+965) 484 1914
Croatia	http://ips.posta.hr/	0800 303 304 (domestic calls only); +385 1 6626 870	Zagreb: (+385 1) 6511 660; 661; Dubrovnik: (+385 20) 772 052; Osijek: (+385 31) 587 114; Rijeka: (+385 51) 525 751; Split: (+385 21) 316 115; Varazdin: (+385 42) 200 381
Kenya	http://postglobal.posta.co.ke/postglobaltrack/track.aspx	(+254 20) 222 63 98 /+254 20 3242211 / +254 727 403627	Nairobi: (+254 20) 315 299; Mombasa: (+254 41) 2313 275; Kisumu: (+254 57) 2020 488; Nakuru: (+254 51) 221 449; Eldore Special: (+254 53) 2062 300
Latvia	http://www.track-trace.com/post	(+371) 67608 248 / 27892779 (mobile)	Riga: (+371) 6750 72 52 / 53
Lesotho		/	/
Laos		/	(+856 21) 416 799
Lebanon	https://www.libanpost.com/english/individuals	(+961 1) 629 629	(+961 1) 629 629
Lithuania	https://www.post.lt/	from lithuania: 8700500;from abroad:+370 5 2333060	(8 5) 266 61 11;email:info@lrmuitine.lt
Liberia		/	(+231) 22 6079
Libya		/	/
Liechtenston		/	/
Luxembourg		(+352) 4088 7583	(+352) 4088 7585
Rwanda		(+250) 0255111539	Kigali: (+250)-252- 582014; Butare: (+250)-252-530 957; Chamgu: (+250)-252- 537 383; Gisenyi: (+250) 252 540 883
Romania	https://www.posta-romana.ro/track-trace.html	(+4021) 311 7805	/
Madagascar		(+261 20) 225 69 86	(+261 20) 0340530275
Maldives		(+960) 332 2255	(+960) 332 2001
Malta		(+356) 21242795	(+356 2)123 67 95
Malawi		(+265) 1 822 144 / 1 917 016	(+265) 1 841 633 / 1 751 911 / 1 758 302
Malaysia	https://www.pos.com.my/postal-services/quick-access/?track-trace	(+60 3) 2263 26 23	Kuala Lumpur Customs: (+60 3) 8787 10 07; Kuala Lumpur International Airport: (+603) 8777 3777; Johor Bahru: (+60 7) 234 9631; Kuching: (+60 82) 347 677; Ipoh: ( +60 5) 253 7744; Butterworth: (+60 4) 323 5102; Kota Kinabalu: (+60 88) 210 855; Sibu: (+60 84) 315 343; Miri: (+60 85 ) 650 884; Bintulu: (+60 88) 331 129.
Mali		(+223) 20 22 4106	(+223) 66790927
Macedonia (former Yugoslavia)		+389 2 2401856	+389 2 2401 878
Mauritius		(+230) 211 7793; (+230) 213 2497	(+230) 216 35 06
Mauritania		/	/
U.S.	https://www.usps.com/	(+1 800) 222 1811	/
Mongolia		(+976) 7007 8913 / 11 321976	(+976) 11 329 040/ 320 961
montelatte		/	/
Bangladesh		(+8802) 9550105 / 0465	Dhaka: (+8802) 9550904
Peru	http://clientes.serpost.com.pe/prj_online/web_login.aspx	(+511) 533 20 02 ext. 5098 / 5193 – 5110	(+511) 219 51 50
Myanmar		Yangon (+95 1) 503576	(+95 1) 515151
Moldova	http://www.posta.md/	(+373 22) 49 69 69	(+373 22) 27 45 48
Morocco	http://www.chronopost.ma/wps/portal/chronopost/!ut/p/b1/04_sjzs0mdkwsdawmldqj9cpykssy0xplmnmz0vmafgjzol9dyk8jnwdjq0sppwmdbzdzqkcqy2cdq18tpvzoxwvaekh1qs!/	(+212) 52 220 21 21	Parcels (centre de tri – colis postaux): (+212) 5 2245 18 04 / 2231 32 33; Agadir: (+212) 8 84 26 90; Jadida: (+212) 3 34 20 10; Essaouira: (+212) 4 47 30 13; Fes: (+212) 5 62 24 00; Kenitra: (+212) 7 37 12 54; Larache: (+212) 9 91 27 35; Marrakech: (+212) 4 43 18 71; Meknes: (+212) 5 52 25 00; Mohammadier: (+212) 3 32 42 11; Nador: (+ 212) 6 60 68 64; Ouarzazate: (+212) 4 88 20 50; Oujda: (+212) 6 68 23 00; Rabat: (+212) 7 72 21 80; Safi: ( +212) 4 62 27 62; Tangier: (+212) 9 93 21 21; Tetouan: (+212) 9 96 03 01; Houcema: 05 39 98 21 03 / 05 39 84 14 80; Towers Zha: (+212) 5 55 67 28 83; Tanta: (+212)5 48 87 74 31 / (+212) 5 48 87 7148 Sierra: (+212)5 37 86 21 91 / (+212) 5 37 78 66 02; Berchid: (+212)5 22 33 70 85 / (+212) 5 22 33 77 Laayoune: (+212) 5 48 89 36 21 / (+212)5 48 89 3335 Setar: (+212)5 23 40 21 00 / (+212) 5 23 40 08 65
Monaco		/	/
Mozambique		(+258 ) 21340100	(+258 1) 422 055
Mexico	http://www.correosdemexico.gob.mx/datosabiertos/gobmx/gobmx_tyt.html	(+52 55) 53 85 09 67	(+52 55) 51 33 07 15
Namibia	http://globaltracktrace.ptc.post/gtt.web/?spm=0.0.0.0	(+264 61) 201 30 42 /201 30 69	(+264 61 ) 209 20 07
South Africa		(+27 11) 961 6000	(+27 11) 390 1962
Nauru		/	(+674) 444 3133 ext. 324
Nepal		/	(+977 1) 424 09 64
Nicaragua		(+505) 2222 2048 ext.4461	(+505) 222 7877
Niger		(+227) 20 73 28 52	(+227) 2073 28 52
Nigeria	https://www.nipost.gov.ng/	(+234) 08079037402
Norway	https://www.posten.no/en/	For individuals (+47) 21 31 62 60 , for companies (0047) 21 31 62 34	(+47) 23 28 73 50
Japan	http://www.post.japanpost.jp/index_en.html	0120-5931-55 (toll free); 0570-046-666 (mobile, toll); 0570-046111 (English). change to /	Narita: (+81 476) 32 60 37; Tokyo: (+81 3) 5665 37 55; Osaka: (+81 72) 455 18 50; Fukuoka: (+81 92) 431 74 20; Naha: (+ 81 98) 854 82 92; Nagoya: (+81 569) 38 15 24
Sweden		(+46) (0)771-410440	Stockholm: (+46 85) 936 25 42
Switzerland	https://www.post.ch/en/private?shortcut=www-swisspost-com	'+41 58 667 19 81	Geneva: (+41) 58 454 00 35; Zurich: (+41) 58 386 55 21
salvador		(+503) 2527 7600 / 7660 /7666/ 7667 / 7668/7669//7627/7629	Parcels (aduana de fardos postales – correo central): (+503) 2527 7650 / 2221 0328; Santa Ana: (+503) 2489 60 70; La Union: (+503) 2604 41 06
Samoa		(+685) 27640	(+685) 21561
Serbia		(+381 11) 3644 658	(+381 11) 264 6492
Sierra Leone		(+232) 76645296	(+232 2) 222 32 97
Senegal		(+221) 33 869 01 01	(+221) 33 821 10 41
Cyprus	https://www.cypruspost.post/en/track-n-trace-results	(+357) 2280 57 45 / 61	Nicosia: (+357) 2280 28 00; Limassol: (+357) 2580 22 49; Larnaca: (+357) 2480 24 09/18; Paphos: (+357 ) 2682 10 85
Seychelles		/	(+248) 225 222
Saudi Arabia	https://sp.com.sa/en/pages/default.aspx naqel: http://www.naqelexpress.com/	(+966) 112898888 Worry-Free Shipping naqel Saudi: (+966) 920020505, 8002464444;	Riyadh: (+966) 1 2897473; Jeddah: (+966) 2 627 9033; Dammam: (+966) 3 842 8665
Sao Tome and Principe		/	/
St Christopher and Nevis		(+1 869) 467 1074	(+1 869) 465 2521
st lucia		(+1 758) 451 8733	/
San Marino		no ems service	/
Saint Vincent and the Grenadines		7844571744	/
Sri Lanka		(+94 11) 244 7844 / 232 8644	Colombo: (+94 11) 2447844 / 2328644; Galle: (+94 91) 2233220; Kandy: (+94 81) 2234071; Nayake: (+94 11) 2252762
Slovakia	https://tandt.posta.sk/en	00 421 48 437 87 77 (international); 08 00 122 413 (this phone number on the original watch, not in the manual	(+421 249) 222 501 / 504
Slovenia		(+386 2) 449 22 22	(+386 1) 476 76 60
Swaziland		8002100	/
Sudan		/	(+249) 183 773 372
Suriname		/	(+597) 40 28 68
Solomon Islands		Honiara: (+677) 22129; (+677) 28814	/
Tajikistan		/	(+992 37) 223 24 61
Thailand	http://track.thailandpost.co.th/tracking/default.aspx	(+66 2) 831 3600, (66) 1545	(+66 2) 575 10 07, 575 10 02 – 5
Taiwan		0800-700-365 (24-hour customer service line)/(04)23542030 (mobile payphone)	/
Tanzania		9+255 22) 2124465, (+255 22) 2138063	/
Tonga		（+676） 21700 or +676 21701	/
Turks and Caicos Islands		/	Grand Turk: (+1 649) 946 29 93; Providenciales: (+1 649) 946 42 41
Trinidad and Tobago		800 post (7678) , (+1 868) 669 53 61	(+1 868) 669 53 61
Tunisia	http://www.rapidposte.poste.tn/an/suivi.html	(+216) 71 87 11 00	/
Tuvalu		/	/
Turkey	https://gonderitakip.ptt.gov.tr/ for registration: https://track.ptt.gov.tr/	(+90 212 444 1788)
Turkmenistan	http://en.trackitonline.ru/?service=track	/	/
Vanuatu		(+678) 22 000 / 24 001	Port Vila: (+678) 25442; Luganville: (+678) 36945.
Guatemala		(+502)4760202/(+502)4760205	(+502) 2238 4292
Venezuela		/	Caracas: (+58 212) 481 00 51; Guantao: (+58 8) 168 38 71; San Antonio: (+58 7) 671 16 20; Pampatar: (+58 9) 562 71 07; Cumana: (+58 9) 332 30 54; Pontofijo: (+58 6) 945 33 43; Maturin: (+58 9) 141 03 44; Barquisimeto: (+ 58 5) 137 34 32.
Brunei Darussalam		(+673) 238 28 88	Changed from / to (+673) 2383820
Uganda		(+256 414) 232430	(+256 417) 445416
Ukraine	https://ukrposhta.ua/	(+380 44) 235 33 81	(+380 44 ) 245 62 20
Uruguay	http://www.correo.com.uy/seguimientodeenvios	(+595 21) 445913	From (+598) 916 0200 ext. 443 (emergency) to Asuncion: (+595 21) 446307; Oriental: (+595 61) 510654; Encarnacion: (+595 71) 202233
Uzbekistan	http://www.pochta.uz/en/2014-06-09-08-50-39/track-trace.html	(+998 71) 232 27 20	(+998 71) 233 90 79
Spain	Spanish Post: correos.es : https://www.correos.es/ss/satellite/site/pagina-inicio/info	(+34 90) 2197197	(+ 34 915197197), Monday through friday from 8.00 to 17.00 hours. (European working day)
Spain worry-free standard landing with glovo	Email: soporte.glovobusiness@glovoapp.com (priority is the main channel, this channel glovo is always on call) Tel: +34 930 03 80 80 Working hours: 9:00am- 22:00pm spain time, you need to send emails during non-working hours. Phone 2: claro que sí, es el +34 91 536 08 84
Ctt official website: Method 1: https://www.cttexpress.com/home/contacto/ Submit questions online, the ctt service team will contact you by phone or email;  Method 2: You can find the local after-sales phone according to the destination zip code https://www .cttexpress.com/home/contacto/localizador-de-oficinas Method 3: https://www.cttexpress.com/home/index	902343322/933784305
Greece	http://www.elta.gr/en-us/personal/tracktrace.aspx	(+30 210) 607 30 05 rpm 3	Athens: (+30 210) 354 21 22; Thessaloniki: (+30 2310) 601 797
Hongkong		(+852) 2921 2211	(+852) 2180 2592
Singapore	https://www.singpost.com/track-items	(+65) 6222 5777 Singapore Hotline: 1800 2225777	(+65) 6845 66 79
new caledonia		Changed from / to (+687) 1000	(+687) 26.53.80
new Zealand		(+64) 0800 73 63 53	(+64 9) 256 7284
Hungary	https://www.posta.hu/nyomkovetes/nyitooldal	(+361) 333 77 77	/
Syria		(+963 11) 223 56 51	/
Jamaica		(1 876) 967 0838	(+1 876) 948 97 34
Armenia	https://www.haypost.am/en?spm=a3708.7860690.0.0.idesmm	(+374 10) 54 25 54	/
Yemen		/	Sana'a International Airport: (+967) 777012035; Taiz: (+967) 4 214 599; Aden: (+967) 2 242 088; Houdida: (+967) 3 208 889; Mekala: ( +967) 5 303 923
Iraq		(+964) 1537 2830	/
Iran		(+9821) 88846882	(+9821) 88847002
Israel	https://mypost.israelpost.co.il/%d7%9e%d7%a2%d7%a7%d7%91-%d7%9e%d7%a9%d7%9c%d7%95%d7%97% d7%99%d7%9d/	(+972 76) 887 00 07	(+972 3) 630 33 74 (fax, not phone)
Italy	https://www.poste.it/?spm=a3708.7860690.0.0.ojtasc	803160 (green line for land-line telephones) / 199 100 160 (mobile phone) (+39 06) 5958 8507 from abroad added	(+39 03) 3166 24 73
India	https://www.indiapost.gov.in/vas/pages/trackconsignment.aspx	Calcutta: (+91 33) 2511 96 76 / 2511 88 48; Delhi: (+91 11) 2334 12 19 / 2336 04 80; Mumbai: (+91 22) 2615 63 11 / 2615 66 48; Chennai: (+ 91 44) 2232 52 56 / 2829 55 21	Delhi: (+91 11) 2323 8880 / 2323 8917; Mumbai: (+91 22) 2261 4585; Kolkata: (+91 33) 2248 0375; Chennai: (+91 44) 2525 4225 / 2524 4133
Indonesia	http://ems.posindonesia.co.id/?spm=a3708.7860690.0.0.s6tybh	/	Jakarta +62 21 5501309
U.K.	https://www.royalmail.com/business/track-your-item#/	(+44) 2476 213 144	(+44 24) 7621 2800
Jordan	http://212.35.69.84/jordanwebtrack/(x(1)s(3hetuc55wcpmxcrcgn54brzo))/webtrack_submit.aspx?aspxautodetectcookiesupport=1	(+962 6) 429 3000 / 4081 / 4082	(+962 6) 4630550 / 4659909
Vietnam		(+84 4) 3 7575566	(+84-4) 38865293
Zambia		(+260) 211 22 16 08/ 211 23 67 44	(+260)211 22 16 08
Chad		(+235) 22 52 11 15	(+235) 252 11 13
Gibraltar		(+350) 200 75714	(+350) 200 46727
Chile	http://www.correos.cl/sitepages/home.aspx?spm=a3708.7860690.0.0.ecmn9k	600 950 2020/(562)956 03 03	/
Central African Republic		(+236) 2161 10 04 / 7504 44 33 / 7504 87 95 / 7550 58 46	(+236) 613 898
Portugal	(The mainland cannot open this link, but it can be given to the buyer, and the location of the buyer can be opened.) https://www.ctt.pt/ajuda/particulares/apoio-ao-cliente/contactos/linhas-de-apoio	International + 351 211 949 182 Local 707 26 26 26

Post Navigation

Read More