Refunded! My Experience with AliExpress Customer ServiceRefunded! My Experience with AliExpress Customer ServiceHave you ever had a less-than-stellar experience with an online purchase? I recently found myself in that situation when I ordered an item from AliExpress that didn't meet my expectations. Luckily, I was able to navigate the refund process smoothly and successfully.My Story:I purchased [Item] from AliExpress with the hopes of [Reason for purchase]. However, when I received the item, I was disappointed to find...
Showing posts with label aliexpress customer service. Show all posts
Showing posts with label aliexpress customer service. Show all posts
2024/10/20
Avoiding AliExpress Scams: A Guide to Safe Refunds
Avoiding AliExpress Scams: A Guide to Safe RefundsUnderstanding the Message:The AliExpress support agent? is reaching out to you regarding your recent post about a refund issue. They offer to help by verifying the order status and providing potential solutions. They request your order number and any specific questions or concerns you may have.Is this even real? Not really sure about this?As to our experience, this message is...
How reliable is Aliexpress?
"So I've just been browsing on Aliexpress and I'm intrigued by all the cheap things on there. I've been mainly searching for moissanite jewelry along with random things like sunglasses and shoes.I'm sort of weary on purchasing from this website and I'm just curious if the deals are to good to be true or if this stuff is worth waiting for?Whats the shipping time like for most items?How has your experience been with different sellers and how is the quality of the items you purchased?"-------------I found there are always similar...
2024/10/19
Who will pay for return shipping fee of this free returns order from aliexpress?
Who will pay for return shipping fee of this free returns order from aliexpress?As for return shipping fee for items with a free return label:1. Items marked on their detail page with a label "Free returns" can be sent back within 15 days after confirming receipt.2. And your first return for every main order is free. For the next returns of the same order, shipping charges may apply.3. Also, you can refer to the free return label, to make sure whether this shipping fee is free or not.If you need help, you can contact us.&n...
The product I received by aliexpress does not match the description. What can I do ?
The product I received does not match the description. What can I do ?Please check the goods clearly after you received it.1. If you are not satisfied with the product you received, you may try to contact with your seller to agree on a solution.Please tap Contact Seller to send a message to the seller. We suggest providing a photo or video of the item clearly showing the problems so that they can confirm the issue and offer the best solution for you.And, please check the messages between you and seller on the page Message...
2024/06/28
How Reliable is AliExpress? Tips to Enhance Your Shopping Experience
How reliable is Aliexpress? I saw some newers of aliexpress may doubt about this. I've been selling on AliExpress for about a decade, from my known from a buyer friend's experience: he is with a success rate of around 95% for delivered goods, which has improved to nearly 100% in recent years. Here are some tips to enhance your shopping experience:Comparable Items to Amazon: Most products you find on Amazon are available on...
Tips from a Chinese AliExpress Seller: How to Find a Reliable Seller on AliExpress
How to find a reliable aliexpress seller, advices from a chinese aliexpress seller.As an AliExpress seller, I’d like to offer some advice to help you make the most of your shopping experience. AliExpress, a subsidiary of Alibaba, hosts a vast array of traders. While there are some less reliable sellers, there are also many excellent ones. Here’s how you can navigate AliExpress successfully:Choose Your Sellers Wisely: AliExpress is home...
2023/12/27
AliExpress.com Terms and Conditions for platform transactions by EU/EEA/UK Consumers
Version updated on 24 August 2023, effective as of 24 August 2023THANK YOU FOR USING ALIEXPRESS. THESE ALIEXPRESS.COM TERMS AND CONDITIONS FOR PLATFORM TRANSACTIONS BY EU/EEA/UK CONSUMERS RELATE TO WWW.ALIEXPRESS.COM AND ONLY APPLY TO CONSUMERS FROM THE EUROPEAN UNION/EUROPEAN ECONOMIC AREA AND FROM THE UNITED KINGDOM. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY! IF YOU ARE (a) A USER OF WWW.ALIEXPRESS.COM FROM A REGION OTHER THAN THE EUROPEAN UNION/EUROPEAN ECONOMIC AREA AND THE UNITED...
