Showing posts with label aliexpress local return. Show all posts
Showing posts with label aliexpress local return. Show all posts

2024/10/20

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Avoiding AliExpress Scams: A Guide to Safe Refunds

 Avoiding AliExpress Scams: A Guide to Safe Refunds


Understanding the Message:

The AliExpress support agent? is reaching out to you regarding your recent post about a refund issue. They offer to help by verifying the order status and providing potential solutions. They request your order number and any specific questions or concerns you may have.

Is this even real? Not really sure about this?


As to our experience, this message is more like a scam. or AI technology , but definitely not real person talked with you. just ignore it. It is much trustable to take a look at Aliexpress official  FAQ and guidelines. You'll find helpful information and tips there.

Important: Never share personal information with anyone who contacts you via private message or chat on aliexpress."


You can also contact us if really need. 


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How reliable is Aliexpress?

"So I've just been browsing on Aliexpress and I'm intrigued by all the cheap things on there. I've been mainly searching for moissanite jewelry along with random things like sunglasses and shoes.

I'm sort of weary on purchasing from this website and I'm just curious if the deals are to good to be true or if this stuff is worth waiting for?

Whats the shipping time like for most items?
How has your experience been with different sellers and how is the quality of the items you purchased?"


-------------I found there are always similar questions questioned by people buy on aliexpress. Where are  questions, there are answers. Here below is a good answer for this, you can take as a consideration if you have the same doubts.


"I've been buying stuff off Ali for about 10 years. My success rate on delivered goods is about 95%. In recent years, it's more like 100%. Here's a few things to know/realize to make your experience pleasant.

1 - Most of the stuff you find on Amazon, can almost always be found on AliExpress. If you can wait 3+ weeks for delivery, you can save a bunch. I try to get a 50% savings on most of the items I buy from AliExpress. Otherwise, go with Amazon. Keep in mind that you can't return anything to AliExpress. You buy it, you keep it.

2 - Never buy from a low "Orders" sellers. Make sure the seller has completed at least 100+ orders. Most of my disappointments were from sellers that only had a few completed orders.

3- I would shy away from brand name items. If you want the real thing, buy it from another reseller in the USA. Too many knock offs on AliExpress. Now, that isn't to say all their electronics are knock offs. I buy a ton of electrical items from there and they are fine.

4 - Never compromise with them. Never believe they are going to make a bad situation right. I'm not saying 100% of the sellers are scammers. It's just better if you don't have an expectation of them making things right. I have had refunds granted. I have had them reship stuff. But that is rare.

5 - If you are buying clothes... ALWAYS buy one or two sizes larger. Clothes are my biggest disappointments. So many times they are simply not big enough - even with buying the next size up. They have amazing deals on many clothing items. I've learned to buy a single item and see how it sizes up. If it fits right, I go back and buy a boatload of it.

6 - Shipping is sporadic. I place a large order of items on Christmas and half of the stuff has already arrived (January 7th). But from experience, I've had items that took 3 months. The slow norm is about 4 to 6 weeks. The quick norm is about 3 weeks. I'm beginning to think it all depends on when the boat leaves. If your order is close to the departure date, you'll see your stuff quickly.

7 - Don't panic if your tracking goes dark. Many times items just ghosted out and the vendor never replied. The item eventually arrived without notice or tracking information. This happens.

8 - And finally, ALWAYS use a credit card. Should something go sideways, just call the credit card and file a dispute. Every one of my disputes was immediately granted and my money was returned instantly. The Fair Credit Act is there for this purpose. Just be sure that you made a good faith attempt to resolve the dispute first with Aliexpress and the vendor. But I don't wait for them to reply. I tell them they have 48 hours to respond or I will file the CC dispute.

I honestly believe if you follow these guides, you'll have a much better experience with AliExpress and avoid many of the horror stories you see in this forum."


As a seller from China, from our experience, aliexpress is trustable and good buyer policy to protect buyers. you can trust it and give a try. If not good experience, just ask for refund, and you will get a good solution. 


If you need more help, please just feel free to contact us. we will do our best. Good luck. 

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2024/10/19

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Who will pay for return shipping fee of this free returns order from aliexpress?

Who will pay for return shipping fee of this free returns order from aliexpress?

As for return shipping fee for items with a free return label:

1. Items marked on their detail page with a label "Free returns" can be sent back within 15 days after confirming receipt.

2. And your first return for every main order is free. For the next returns of the same order, shipping charges may apply.

3. Also, you can refer to the free return label, to make sure whether this shipping fee is free or not.

If you need help, you can contact us. 



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2024/07/01

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Top 10 Gadgets to Buy on AliExpress in 2024

 Top 10 Gadgets to Buy on AliExpress in 2024

AliExpress is a treasure trove of innovative and affordable gadgets. Whether you're a tech enthusiast or just looking for some cool new items to make your life easier, AliExpress has something for everyone. Here are the top 10 gadgets to buy on AliExpress in 2024:

1. Smart Home Security Cameras

Smart home security cameras are becoming increasingly popular for home safety. AliExpress offers a wide range of affordable options with features like night vision, motion detection, and two-way audio.


2. Wireless Earbuds

Wireless earbuds are a must-have for anyone on the go. AliExpress has a variety of high-quality, budget-friendly options with excellent sound quality, noise cancellation, and long battery life.

3. Portable Power Banks

Never run out of battery again with a portable power bank. AliExpress features a range of power banks with fast charging capabilities and large capacities, perfect for keeping your devices powered up.

4. Smart Watches

Stay connected and track your fitness with a smartwatch. AliExpress offers smartwatches with features such as heart rate monitoring, GPS, and compatibility with both Android and iOS devices.

5. Mini Projectors

Transform any space into a home theater with a mini projector. These compact devices from AliExpress provide high-resolution projections and can be easily connected to your smartphone or laptop.

6. Bluetooth Speakers

Enjoy your favorite tunes on the go with a portable Bluetooth speaker. AliExpress offers a variety of options that deliver impressive sound quality, durability, and battery life.

7. Robot Vacuum Cleaners

Keep your home clean with minimal effort using a robot vacuum cleaner. AliExpress has numerous models with advanced features like app control, powerful suction, and automatic docking.

8. Fitness Trackers

Stay on top of your health goals with a fitness tracker. AliExpress provides affordable options that monitor your steps, calories burned, sleep patterns, and even heart rate.

9. Drone Cameras

Capture stunning aerial footage with a drone camera. AliExpress has a selection of drones with high-resolution cameras, stable flight controls, and long battery life, perfect for beginners and experienced pilots alike.

10. LED Strip Lights

Add a touch of ambiance to any room with LED strip lights. AliExpress offers customizable and remote-controlled LED strips that are easy to install and perfect for home decor.

Conclusion

These top 10 gadgets from AliExpress in 2024 offer a blend of innovation, functionality, and affordability. Whether you're upgrading your home, enhancing your tech collection, or looking for the perfect gift, AliExpress has a gadget for you. Happy shopping!


Whether you need 1 piece for dropshipping or a bulk order import, feel free to contact us. We can assist you or provide solutions for comparison. Email: umegroup@qq.com.

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2024/06/28

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Tips from a Chinese AliExpress Seller: How to Find a Reliable Seller on AliExpress


How to find a reliable aliexpress seller, advices from a chinese aliexpress seller.






As an AliExpress seller, I’d like to offer some advice to help you make the most of your shopping experience. AliExpress, a subsidiary of Alibaba, hosts a vast array of traders. While there are some less reliable sellers, there are also many excellent ones. Here’s how you can navigate AliExpress successfully:

  1. Choose Your Sellers Wisely: AliExpress is home to numerous businesses, both large and small. Sometimes it can be hard to discern the size and reliability of a seller. Be cautious and look for sellers with high ratings and positive feedback.

  2. Communication is Key: If a seller struggles with English or communication is poor, it might be best to move on. There are plenty of other sellers who can provide what you need. Clear communication helps avoid misunderstandings and ensures a smoother transaction.

  3. Use the Search Engine: AliExpress has a powerful search engine that can help you find the best deals. Prices can vary widely for the same item, so it’s worth taking the time to compare.

  4. Know Your Product: Having some knowledge about what you're buying helps prevent being misled. Research your desired product thoroughly before making a purchase.

  5. Bargain with Sellers: Don’t hesitate to negotiate. Set your price and start haggling. It’s a common practice and can lead to better deals.

  6. Ask Clear Questions: Chinese sellers may not always understand complex or colloquial language. If your questions aren’t answered, try rephrasing them. Simple, clear questions are more likely to get a response.

  7. Payment Methods: While PayPal is now an option for some sellers, it’s not always the best choice as it can sometimes delay the shipment. Using AliExpress’s Escrow service is recommended because the seller only receives payment once you confirm receipt of the goods.

  8. Be Patient and Fair: If issues arise, such as delays in refunds, be patient but persistent. AliExpress’s system is improving, and most sellers are eager to resolve issues.

  9. Avoid Slang: Many sellers use translation tools to understand your messages. Using clear and simple language ensures better communication.

  10. Shop Around: Don’t rush into the first deal you see. Take your time to explore different options and find the best offer.

While you may have a few purchases go wrong, you may also get many successful transactions and save a lot of money. By being careful and strategic, you can enjoy a great shopping experience on AliExpress. Happy shopping!

If you have any product you want to buy but are still hesitant, you can send me the details of the product. I can purchase it for you, unbox it, and take a video to show you the actual item. This way, you can decide whether you need to buy it, avoiding the hassle of returns and exchanges. I am based in China, so this assistance is very convenient for me. Feel free to consult me anytime. mail: umegroup@qq.com

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2022/10/09

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Aliexpress Local Return

 

Free Return for overseas warehouse returns
1. Introduction of Free Returns in Cainiao Official Overseas Warehouses of local returns,
【Worry-free Return Guarantee】Introduction to the Upgraded Version
[Worry-free Return Guarantee Plan] Announcement 7.26 The worry-free return guarantee plan (Free Return) will be significantly upgraded on July 29, the website letter announcement, click here to view [Core Upgrade Points] ① Covered countries: from 16 countries to 24 countries , adding Chile, Japan, Ukraine, Mexico
How do I set up a local return service?
1. Introduction to local return service The local return service is an ability to provide buyers with a local return address when AE overseas consumers initiate a return application, without the need for buyers to return to China. The service requires sellers to have a warehouse or receiving place that supports returns in overseas consumers. When the seller is a product
About Worry-Free Return Guarantee Plan Dry Goods Sharing
1. What are the Worry-Free Return Guarantee Plans? The worry-free return guarantee plan is divided into 16 countries, the worry-free return guarantee plan is the United States, Canada, Australia, the United Kingdom, France, Spain, Germany, Russia, Brazil, Israel, South Korea, Saudi Arabia, the United Arab Emirates, Poland, the Netherlands and Italy and AE+ worry-free Return Guarantee
【Worry-free Return Guarantee】Consumer Return Operation Guide after Upgrade
Q: How does the buyer initiate a free return? A: If the buyer wants to enjoy the free local return service, it is recommended that the buyer initiate a return and refund request within 15 days after receiving the goods, and select "Return Goods": 1) If the buyer It is no reason to return, you can choose 'buyer's reason to place the wrong order', 'buyer
Summary of problems with the old version of worry-free withdrawal
The old version of worry-free withdrawal will inform dear AliExpress merchants that the old version of worry-free refund will be officially offline on December 30, 2021. In order to provide better service and meet your needs for returns in the future, we have The product is newly packaged and upgraded. The upgraded product will cover more countries than the older version (24 countries
What countries and categories are supported by the Worry-Free Returns Guarantee Program?
The supported primary and secondary product categories are as follows: Click to download to view the specific categories. Covered merchants are exempted from signing up for covered categories such as customization/intimate underwear/food/adult products/virtual/second-hand goods, etc. From November 26, 2021, China time, the new version of worry-free refund covers categories
AE+ Worry-Free Return Guarantee Program
Important: The original Worry-Free Refund and Worry-Free Refund A+ (Russian Plan) will be merged into a new [Worry-Free Return Guarantee Plan] on July 29, 2021, covering countries from 16 to 24 countries, adding Chile and Ukraine , Japan, Mexico, Belgium, Czech Republic, Switzerland, Portugal. In the original AE+ plan
[Worry-free Return Guarantee] Operation Guide for Consumer Returns Before Upgrading
Regarding the Worry-Free Return Guarantee Plan order, the buyer does not know how to initiate an unreasonable return dispute and how to operate the return, and then ask the seller for help. We have sorted out the hot issues that buyers are more concerned about. You can send them to buyers for reference or timely. Answer buyers' questions so that you can better serve consumers. ask
How can I view the service fee details for Worry-Free Local Returns?
You can go to the "Historical Policy List" in the "My AliExpress > Commodities > After Sales and Services > Worry-Free Return Protection Plan" section, and support download and export. Export only supports the latest 1000 records. The effect displayed in excel after export is as follows : Example: The return service fee is

Where is the "Free Return" service logo for the Worry-Free Returns Guarantee Program displayed?

Consumer mobile APP perspective: search results page, display the Free Return logo search filter page, consumers can choose to only display the product details page of products that support Free Return, display the Free Return logo and service introduction Flash Deal

How is the overseas local return warehouse used?

Reminder of the local return warehouse usage guide: Only stores that meet the following conditions can use the official local return warehouse service* The seller's service level assessment result is passable and above* The store's favorable rate is ≥95% and the monthly transaction volume is ≥5K US dollars. If your store does not meet the above requirements Standard, the official return warehouse service is temporarily unavailable.
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