How to submit appeal for card verification after payment failure on aliexpress?

 How to submit appeal for card verification after payment failure?

• Normally, system will ask card used for payment under your account base on order history. Please double check if you have information of required card.

  In case you don't have information required, please go to 'My Appeal' and indicate it in 'Message' field for submission. Related team will check and upate you base on information submitted.

  When getting below payment errors, verification is required.

  Payment error code : CSC_7200026

  Payment error code : CSC_7200031

  Payment error code : CSC_7200026

  Solution: Click “Claim on Alipay” to submit documents for card verification.

  Step 1: User will be directed to this page. Click “Submit Appeal" to enter the page.

  

  Step 2: Upload required documents and click 'Submit'

  

  Note: pictures of both card and bank statement are required for each appeal.

  Payment error code : CSC_7200031

  Solution: Click 'Claim on Alipay' to submit documents for account verification.

  

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