What should I do if I was charged VAT and other fees by the customs/logistics provider but my order was collected of VAT from aliexpress?

What should I do if I was charged VAT and other fees by the customs/logistics provider but my order was collected of VAT

• If you have paid for order with VAT in AliExpress, VAT should not be charged again by customs/logistics provider.

  In case you were charged again, please keep the invoice and submit it to customer service team to get refund of it.

  Documents required:

  1. invoice of import VAT issued by this logistics service provider (with tracking# and VAT amount)

  2. proof of payment for that invoice

  3. any customs document on the release of the goods, including the shipping label of the package